HTC One M7 (2013) owners' discussion

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2858 posts

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#1068648 18-Jun-2014 16:32

LazyDr: I was just going to put up with the purple tint, but seeing other users have a relatively hassle free time getting theirs sorted, i got in touch with HTC via their live chat. Ultimately, (but not surprisingly), i had to run through the usual phone off/on, etc, and now am at the point where he wants me to factory reset my phone. If that doesn't work (likely!), then i should send it to them. If i have everything backed up via the HTC cloud and Google, am i likely to lose much by factory resetting? Phone is stock in all other ways

I am not sure if application data all backs up properly via cloud. If you use HTC Sync on a PC it should be quite easy to restore once you get a new device. I am not sure if home screen configuration will be saved at all, but sometimes it is good to get a fresh start anyhow.

All comments are my own opinion, and not that of my employer unless explicitly stated.

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LazyDr

262 posts

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#1068931 18-Jun-2014 22:45

Thanks, it's backed up by both methods now. Not concerned about losing things like the homescreen layout, so guess I'll take the plunge tomorrow..

Finch

2847 posts

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#1068941 18-Jun-2014 23:12

Dam. Dropped my phone last night on my way home from work because my shorts had holes in the pockets.

Worst feeling ever when I saw it lying face down on the concrete. Thankfully everything is fine, just minor marks/loss of paint/metal on the top corners. First time in years (5+) I have dropped my phone.

Yabanize

2350 posts

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#1068944 18-Jun-2014 23:31

Finch: Dam. Dropped my phone last night on my way home from work because my shorts had holes in the pockets.

Worst feeling ever when I saw it lying face down on the concrete. Thankfully everything is fine, just minor marks/loss of paint/metal on the top corners. First time in years (5+) I have dropped my phone.

Such painful D:

Got a case?

Finch

2847 posts

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#1068955 19-Jun-2014 00:51

Yabanize:
Finch: Dam. Dropped my phone last night on my way home from work because my shorts had holes in the pockets.

Worst feeling ever when I saw it lying face down on the concrete. Thankfully everything is fine, just minor marks/loss of paint/metal on the top corners. First time in years (5+) I have dropped my phone.

Such painful D: Got a case?

No have never needed one. Very minor damage but just the initial "Oh (Expletive)"

Dingbatt

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#1069398 19-Jun-2014 17:29

So, I have just discovered the first downside of my custom rom. The IR blaster is broken. Not the end of the world but certainly a PITA as I do use it occasionally. I'll either have to find a stock (rooted) rom to flash or wait until a new build of the custom rom based on the latest firmware and hope that restores functionality.
Otherwise I'll need to restore the nandroid of my stock 4.4.2 + sense 5.5 rom and if I'm going to do that I may as well do the stock recovery and OTA it to sense 6. Unless there is an RUU of the 4.4.2 + sense 6 for our region that someone can point me to???

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

Dingbatt

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#1069548 19-Jun-2014 20:34

Dingbatt: So, I have just discovered the first downside of my custom rom. The IR blaster is broken. Not the end of the world but certainly a PITA as I do use it occasionally. I'll either have to find a stock (rooted) rom to flash or wait until a new build of the custom rom based on the latest firmware and hope that restores functionality.
Otherwise I'll need to restore the nandroid of my stock 4.4.2 + sense 5.5 rom and if I'm going to do that I may as well do the stock recovery and OTA it to sense 6. Unless there is an RUU of the 4.4.2 + sense 6 for our region that someone can point me to???

Panic over. For some reason, without doing anything except a reboot the ir blaster is working via the Smart Remote app. Don't know why as I had done more than one reboot.
Might be handy to have a pointer to the resources I mentioned above though. Haven't seen anything mentioned that has been produced for the latest 4.4.2 + sense 6 ROM for NZ providers if anyone can help.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

Dingbatt

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#1073069 24-Jun-2014 08:24

So the purple haze problem with my camera is starting to get up my nose. Luckily when I checked the warranty for NZ it is 2 years (phone 13 months old) so I will go to the retailer and try to get it repaired. What I am wondering though is if anyone has some good links showing that it is a known hardware/manufacturing fault so I can print of and take in with me I would rather not have to go to the trouble of trying to return the phone to stock, but will do if necessary.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

SumnerBoy

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#1073097 24-Jun-2014 08:57

Yeah my phone has started doing this as well - didn't realise it was a 2yr warranty tho! Where did you buy yours from? Mine was Telecom here in ChCh.

Dingbatt

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#1073154 24-Jun-2014 09:57

SumnerBoy: Yeah my phone has started doing this as well - didn't realise it was a 2yr warranty tho! Where did you buy yours from? Mine was Telecom here in ChCh.

NL in Auckland. I am going in this afternoon. My primary concern is my phone isn't stock, I know it is a hardware fault but would like to avoid having to argue the point. I have seen other's experience in this thread but can't recall what the outcome was wrt whether stock/non-stock.

I have been unable to find a stock recovery for my phone though. I made a nandroid after rooting/custom recovery when it was on 4.4.2 + Sense 5.5 (version 4.20.980.1) but couldn't backup the stock recovery. So I can't OTA from 4.20.980.1 unless I can find a compatible recovery. I want to be careful because I don't want to affect the radios by flashing the wrong thing.

Does anyone have access to resources that will assist me to get stock 5.11.980.X installed (including updated radios if they were part of it)

CID: HTC_039 VER: 4.20.980.1 HBOOT 1.56.0000

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

macuser

2120 posts

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#1073185 24-Jun-2014 10:18

Anyone with the 2Degrees HTC One have 4G? Is there a difference in 4G bands between the Telecom/Vodafone models?

I just reverted back to stock on my Telecom HTC One, which would normally have 4G as an option, but with 2D sim in it doesn't (Sense 6 stock)

Dingbatt

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#1073206 24-Jun-2014 10:37

macuser: Anyone with the 2Degrees HTC One have 4G? Is there a difference in 4G bands between the Telecom/Vodafone models? I just reverted back to stock on my Telecom HTC One, which would normally have 4G as an option, but with 2D sim in it doesn't (Sense 6 stock)

Sorry to state the obvious

settings>mobile network settings>network mode>GSM/WCDMA/LTE auto ?

Not familiar with 2D settings though.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

markl

348 posts

Ultimate Geek

#1073216 24-Jun-2014 10:40

Hey Dingbatt, I have a recovery image from 4.20.980.1 (or at least, I'm pretty sure it is - I used it to OTA to sense 6) if you need it - sorry, I've been away from the forum for a bit...let me know if you still need it...

Dingbatt

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#1073516 24-Jun-2014 15:41

markl: Hey Dingbatt, I have a recovery image from 4.20.980.1 (or at least, I'm pretty sure it is - I used it to OTA to sense 6) if you need it - sorry, I've been away from the forum for a bit...let me know if you still need it...

Thanks for that, I will let you know. I have just downloaded a firmware zip from the Oz thread on XDA that is supposed to have it in it.

So now to get this right.

I restore the nandroid backup I have of 4.20.980.1

restore the stock recovery using fastboot

update via the OTA.

I'm wondering if OTA Rootkeeper will retain my Root.

Once I get my phone back after repair I can go back to custom roms. NL sound like they are going to be difficult so I better have it as close to stock as possible.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

SumnerBoy

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#1073518 24-Jun-2014 15:42

What was your argument and what sort of resolution are you expecting?

Just interested as I will be fighting the same battle with Telecom...

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