Help needed. S2 with no network coverage.

Forums › Android › Help needed. S2 with no network coverage.

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137 posts

Master Geek

#792817 3-Apr-2013 23:51

bradstewart:
theUpload:

Dude all s2 are xt compatible

Not in my experience, we (at dse) sold two variants, one that was not XT compatible and we accidently sold the wrong type to a customer and Samsung themselves confirmed to this customer that her variant of the S2 was not XT compatible.

just because it has the 850 band doesn't mean it will work, XT tested the initial range of Xperia phones in NZ and they weren't compatible with their network despite being quad band.

I'm sorry but that's wrong. The i9100 sold by VF and 2D and the i9100T sold by Telecom were the only S2's sold in NZ. Both work perfectly fine on XT (having owned both). The T model varied only in that it had to meet different emissions standards in Australia and had modem firmware optimised for 850MHz networks.

The scenario you describe applies exactly to the Galaxy S not the S2. The i9000T supported 850MHz while the i9000 did not. So a Galaxy S for VF would not work on XT.

I don't see how I'm wrong when both Samsung and our repair service confirmed that her s2 was not compatible with the XT network and we refunded her.

Their are many variants of the S2 out their in the world? Who are you to vouch for every single variant to work on a network that is by no means a standard network. You do not know who we buy our S2's off so you cant stipulate as to its variant,

So I am not wrong you just don't agree with my statement based on the information you have with you. Unless you are a Samsung employee please hold your blanket statements

Edit: we have our own parallel importer that sources phones through our Autralian office.

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johnr

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#792819 4-Apr-2013 00:02

theUpload here is the Samsung Specs for the i9100

http://www.samsung.com/global/microsite/galaxys2/html/specification.html

The only difference was the modem software between the 2 models

There was also a 4G / LTE version made of the S2 i9210

theUpload

137 posts

Master Geek

#792826 4-Apr-2013 00:16

johnr: theUpload here is the Samsung Specs for the i9100

http://www.samsung.com/global/microsite/galaxys2/html/specification.html

The only difference was the modem software between the 2 models

There was also a 4G / LTE version made

Look I understand where you guys are coming from, I really do, I mean I have come across things online that I didn't believe and therefore argued but I am going to stick by what I said because.
I Served this woman
I Spoke with a Samsung help rep who confirmed her phone would not work on WCDMA 850
I Refunded this purchase
I had it sent off to our repair agent so that I could satisfy these exact questions that our cellphone buyer had.

Their are many variants of the S2 out their, let me list them off for you, I have no clue to which our parallel importer supplied us with.

I9100G
I9100T
I9200T
I9100M
I9108
I9100P

Not to mention the S2's maskerading as other codes (SGH) and the Dual Sim variants.
We probably got a European model and European standards don't, last time I checked, have to include a WCDMA 850 band.

Fine... I've done my bit, His phone is obviously not one of the aforementioned variants and its not helpful to this thread you naysayers trying to prove me wrong on something that was originally a comment intended to help someone.

bradstewart

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#792830 4-Apr-2013 00:22

theUpload:
bradstewart:
theUpload:

Dude all s2 are xt compatible

Not in my experience, we (at dse) sold two variants, one that was not XT compatible and we accidently sold the wrong type to a customer and Samsung themselves confirmed to this customer that her variant of the S2 was not XT compatible.

just because it has the 850 band doesn't mean it will work, XT tested the initial range of Xperia phones in NZ and they weren't compatible with their network despite being quad band.

I'm sorry but that's wrong. The i9100 sold by VF and 2D and the i9100T sold by Telecom were the only S2's sold in NZ. Both work perfectly fine on XT (having owned both). The T model varied only in that it had to meet different emissions standards in Australia and had modem firmware optimised for 850MHz networks.

The scenario you describe applies exactly to the Galaxy S not the S2. The i9000T supported 850MHz while the i9000 did not. So a Galaxy S for VF would not work on XT.

I don't see how I'm wrong when both Samsung and our repair service confirmed that her s2 was not compatible with the XT network and we refunded her.

Their are many variants of the S2 out their in the world? Who are you to vouch for every single variant to work on a network that is by no means a standard network. You do not know who we buy our S2's off so you cant stipulate as to its variant,

So I am not wrong you just don't agree with my statement based on the information you have with you. Unless you are a Samsung employee please hold your blanket statements

Edit: we have our own parallel importer that sources phones through our Autralian office.

The only variant of the S2 that would not work here in NZ is the CDMA+LTE one. DSE sold the VF and Telecom branded variants. The generic international unbranded S2 was the i9100 so no issues with that working.

Also any sourced from Australia would work fine since they only had the previously mentioned variants.

It is more likely that the phone is question was faulty and not incompatible. Compatibility is a word retailers, suppliers, repair agents and manufacturers like to throw around to cover for a dud product. Much like 'water damage'.

Dratsab

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#792932 4-Apr-2013 09:22

From the auction:

Q. how old is the phone and would u accept $300 buy now ? regards 7:38 pm, Sun 31 Mar

A. hi not 100% sure of age was given to me but i havint had any use for it as im not with telecom, would like to see how auction goes, thanks 8:12 pm, Sun 31 Mar

I like the "was given to me" part and the bit about not using it as not with Telecom. I'll put my money on stolen. Hopefully the OP has checked the IMEI with Telecom as johnr suggested waaaaay back here and can give an update...

Edit: fixed my mess of a quote

stevejenks

14 posts

Geek

#793146 4-Apr-2013 13:06

Took it with me to work today, got signal as soon as I hit State Highway 1, all the way through Whangarei till about 10km north where I work. Would normally have full reception here but am struggling to get 1-2 bars.

michaelmurfy

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#793160 4-Apr-2013 13:30

Sounds like it's only picking up signal on the 2100MHz band, there can be a couple of reasons for this:

- Wrong modem software / software has been messed with

- Sim card, might be worth visiting a Telecom shop to swap out to a newer sim

Doesn't sound like the IMEI is blocked, but if you wish you could DM me the phones IMEI and I can check it out for you.

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stevejenks

14 posts

Geek

#793164 4-Apr-2013 13:34

Messed up Software could be a possibility, on kies it says it can't update the firmware. Can't remember exactly what it says. Might pay a visit to telecom.

theUpload

137 posts

Master Geek

#793179 4-Apr-2013 13:41

stevejenks: Messed up Software could be a possibility, on kies it says it can't update the firmware. Can't remember exactly what it says. Might pay a visit to telecom.

If restoring the software needs to be an option I can assist you in using Odin to install new software.

Odin is a tool for Samsung phones for developers to load on new OS's and when Kies doesn't work or the phone is bricked Odin is the only option but this would be a last resort as you still need to isolate the issue and then possible speak with the seller.

jeffnz

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#793227 4-Apr-2013 14:28

Kies may not work for a variety of reasons especially if it has been rooted.

Odin is really only needed for the initial rooting and installation of recovery after that only need to use CWM to flash new Roms.

If the phone is properly bricked Odin won't help

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theUpload

137 posts

Master Geek

#793233 4-Apr-2013 14:33

jeffnz: Kies may not work for a variety of reasons especially if it has been rooted.

Odin is really only needed for the initial rooting and installation of recovery after that only need to use CWM to flash new Roms.

If the phone is properly bricked Odin won't help

You can use odin to flash anything to the device, Kernal, baseband and Roms

And in this situation we are talking about stock roms not custom, I'm not sure this guys is aware of what CWM or Rooting is.

And Odin is one of the the only tools to fix a bricked device, its based off the old goldcard method. If you can get to bootloader then odin can help, if you can't get to bootloader well kies can't help you either and then the only hope is a proper goldcard or a service repair technicians tools.

kiwitrc

4123 posts

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#793261 4-Apr-2013 15:02

Try entering *#2263# on the dialler to see what bands are activated as well.

stevejenks

14 posts

Geek

#793283 4-Apr-2013 15:33

Pretty sure the phone hasn't been rooted, downloaded a root checker app and told me that it hasn't been done. Not too clued up on all the jargon, can tell you how to rebuild a v8 engine haha

michaelmurfy

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#793284 4-Apr-2013 15:37

stevejenks: Pretty sure the phone hasn't been rooted, downloaded a root checker app and told me that it hasn't been done. Not too clued up on all the jargon, can tell you how to rebuild a v8 engine haha

If you go to Settings --> About Phone under "Build Number" what build is your phone running? Also is the phone a i9100T or i9100 (under model number)

stevejenks

14 posts

Geek

#793321 4-Apr-2013 16:35

IML74K.XWLPF, GT-I9100

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