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157 posts

Master Geek
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  Reply # 977137 30-Jan-2014 10:22
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I've bought around 15 items from Amazon over the years and have never had a problem...



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Uber Geek
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  Reply # 977142 30-Jan-2014 10:29
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lokhor: I think he means the website user experience is so poor, it's like it came from the 90s. It is incredibly difficult to find the place to contact someone if something goes wrong. I try to avoid Amazon like the plague. 


The website works fine for me, and I contacted customer service with little effort two days ago. They replied in about four hours. They've replaced items for me in the past, and upgraded the replacement to express shipping. Overall their customer service is some of the best I've experienced.

 
 
 
 


4123 posts

Uber Geek
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  Reply # 977144 30-Jan-2014 10:32
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timmmay: 

The website works fine for me, and I contacted customer service with little effort two days ago. They replied in about four hours. They've replaced items for me in the past, and upgraded the replacement to express shipping. Overall their customer service is some of the best I've experienced.


My experience has been really good also. But we are dragging this thread off topic.

290 posts

Ultimate Geek
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  Reply # 977145 30-Jan-2014 10:33
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Me: Hi Amazon support I just stood on my Kindle!
Amazon Support: Sorry to hear that! Would you like a replacement at half price?
Me: Sure!

Best customer experience ever.






653 posts

Ultimate Geek
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  Reply # 977161 30-Jan-2014 10:51
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lokhor: I think he means the website user experience is so poor, it's like it came from the 90s. It is incredibly difficult to find the place to contact someone if something goes wrong. I try to avoid Amazon like the plague. 


You must be new to the internet.

www.amazon.com
Click "Help"
Click "Contact Us"

It's pretty difficult to miss even for a newbie.

aim

245 posts

Master Geek
+1 received by user: 9


  Reply # 977227 30-Jan-2014 11:20
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Off Topic: DX.com is where it's at for little gadgets!

On Topic: I like the Moto G, I hope the NZ carriers pick it up, although it'll likely be a $500 phone here.

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Uber Geek
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  Reply # 977228 30-Jan-2014 11:23
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aim: Off Topic: DX.com is where it's at for little gadgets!

On Topic: I like the Moto G, I hope the NZ carriers pick it up, although it'll likely be a $500 phone here.

 

haha where have you been...

7962 posts

Uber Geek
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  Reply # 977260 30-Jan-2014 11:56
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Now that Google has sold Motorola to Lenovo we may have orphans with maybe no software updates after 4.4..




Regards,

Old3eyes




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  Reply # 977266 30-Jan-2014 12:04
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That's a surprising move. Lenovo are taking over all sorts of things, established brands, and seem to be doing a good job of it. Unsure why everyone wants to transfer profits to China though.

290 posts

Ultimate Geek
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  Reply # 977287 30-Jan-2014 12:19
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Can't say I'm overjoyed at that news...

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Master Geek
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  Reply # 977585 30-Jan-2014 18:02
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Google Play Edition devices are guaranteed to get 2 years of updates so you would at least to be able to flash a ROM with the latest version of Android.  Lenovo did also say they weren't going to be changing Motorola too much so we'll see if that's true.

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Geek


  Reply # 977595 30-Jan-2014 18:17
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Just ordered the Moto G off amazon.com and I am looking forward to getting my first smartphone.

Exciting stuff!

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Uber Geek
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  Reply # 977776 31-Jan-2014 05:22
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Timmyarmstrong: Just ordered the Moto G off amazon.com and I am looking forward to getting my first smartphone.

Exciting stuff!


Congrats, its a very good phone, hopefully you got the 16G. 

12 posts

Geek


  Reply # 977787 31-Jan-2014 07:29
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kiwitrc:
Timmyarmstrong: Just ordered the Moto G off amazon.com and I am looking forward to getting my first smartphone.

Exciting stuff!


Congrats, its a very good phone, hopefully you got the 16G. 


Shot

Even though Moto G is a budget phone, I didn't want to cheap out on the storage so I'm getting 16GB like you said.

Cheers

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Uber Geek
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  Reply # 977864 31-Jan-2014 10:11
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Timmyarmstrong:
kiwitrc:
Timmyarmstrong: Just ordered the Moto G off amazon.com and I am looking forward to getting my first smartphone.

Exciting stuff!


Congrats, its a very good phone, hopefully you got the 16G. 


Shot

Even though Moto G is a budget phone, I didn't want to cheap out on the storage so I'm getting 16GB like you said.

Cheers


Very good call. Even if you use the Cloud for everything possible the 8GB simply won't have enough storage for anyone who is more than a light user (main problem being very restricted app install space).




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