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111 posts

Master Geek


# 136799 9-Dec-2013 13:15
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I signed up with two degrees in Feb and got the above phone on a two year contract, but the battery isn't well and I tried to get another one.  I've been told that they are no longer available.  I've looked online and on Trade Me, nothing.  Can anyone suggest a place to find one?  

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668 posts

Ultimate Geek
+1 received by user: 30


  # 948024 9-Dec-2013 13:30
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You'd probably need to look at getting one from overseas, ebay maybe??

85 posts

Master Geek
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  # 948025 9-Dec-2013 13:32
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yeah have a look on ebay. I found one for about $20 NZ shipped

 
 
 
 


374 posts

Ultimate Geek
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  # 948248 9-Dec-2013 18:02
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Send it away to be repaired ?




Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

 

- Acer Iconia 7" Android Tablet

 

Twitter: qraider




111 posts

Master Geek


  # 948259 9-Dec-2013 18:45
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2 degrees said they only cover batteries for 6 months, so if it dies I'm stuck with the contract. Yet another reason I will never deal with them again once the contract is finished.

However, I went to the NZ page on Facebook for Alcatel and they asked for my postal address as they may be able to help me out! :D

Thank you for your suggestions.  Merry Christmas.

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Uber Geek
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  # 948301 9-Dec-2013 21:10
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Remind 2 degrees of their obligation to provide spare parts as requred by the CGA, or another remedy for the phone no longer performing.




Richard rich.ms

374 posts

Ultimate Geek
+1 received by user: 10


  # 948652 10-Dec-2013 12:51
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richms: Remind 2 degrees of their obligation to provide spare parts as requred by the CGA, or another remedy for the phone no longer performing.


^ This
Plus doesn't the handset have a warranty? That should cover any faults I would have thought, especially since without a battery it is no longer fit for purpose ...

Good luck with Alcatel, hopefully they'll sort it out.




Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

 

- Acer Iconia 7" Android Tablet

 

Twitter: qraider




111 posts

Master Geek


  # 950567 11-Dec-2013 18:18
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Hows this for quick? I got a note in my letter box today to say there was a delivery for me from Alcatel! They have found a battery. :D

374 posts

Ultimate Geek
+1 received by user: 10


  # 950929 12-Dec-2013 12:19
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Meez: Hows this for quick? I got a note in my letter box today to say there was a delivery for me from Alcatel! They have found a battery. :D


Excellent!

Big + to Alcatel




Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

 

- Acer Iconia 7" Android Tablet

 

Twitter: qraider


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