thecatsgoolies:OVER: That johnr guy on the Vodafone forums needs his access revoked. No customer service skills at all and he always comes off as an ass.
I have been following this thread and great device btw but fail to see how JohnR should have his access revoked? What does this have to do with the price of tea in china. Stay on topic mate!
I have to jump here aswell and add how much value he provides in his own time not only at work but after work too. The guy is a wealth of knowledge and knows what he's talking about! So what if he doesn't butter people up with sweet talk, Not his MO but he gets things done! John is an engineer and doesn't even work in customer service so hardly in a position to need customer skills.
I agree this forum is about sharing experiences thoughts etc not putting someone down cause you don't like a few comments. How about you volunteer your time on a forum and try to help people beyond the need! He helps anyone from CEO's to prepay customers. I know this cause I work with John and he's a very good mate of mine.
Agree. I was with TCL and one of the reps here and JohnR was always helpful - even when TCL and VF were competitors. He's to the point, sure, but he's also very busy, knows his stuff, and has a 'real job' too (as I did).
The thing to remember is that asking a question on GZ - and any other forum - is great because others will have the same question and appreciate the answer. Venting might make you feel better (been there, done that!), but it ain't gonna sort things out any quicker, and it won't really help you or anyone else. Remember, too, that you can always directly contact many of the reps here from any telco.