Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

Topic # 147361 17-Jun-2014 10:54
Send private message

Well despite having never scratched a screen on a mobile phone desite having owned over 50 of them, I seem to have in short order, caused a scratch on my 2 month old S5. 

Item is still under warranty (though I completely understand there is little or no chance of this being covered under said warranty), how do I get it repaired without voiding the warranty?


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
13971 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1067339 17-Jun-2014 11:26
Send private message

This sounds like a question for whoever you purchased the phone from. Give them a call and ask.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


4123 posts

Uber Geek
+1 received by user: 842
Inactive user


  Reply # 1067340 17-Jun-2014 11:27
Send private message

Applecare?

2106 posts

Uber Geek
+1 received by user: 525


  Reply # 1067348 17-Jun-2014 11:39
Send private message

The only way to get it repaired would be to replace the screen (which is expensive) or replace the glass only which often isnt a very good finish.

 

I would just not worry about it and put a screen protector on if you want to. How major is it?

 

 

 

I used my galaxy s4 without a screen protector for a month or so and got a few light scratches, only noticible in bright light though



17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

  Reply # 1067411 17-Jun-2014 13:14
Send private message

Yabanize: The only way to get it repaired would be to replace the screen (which is expensive) or replace the glass only which often isnt a very good finish. I would just not worry about it and put a screen protector on if you want to. How major is it?   I used my galaxy s4 without a screen protector for a month or so and got a few light scratches, only noticible in bright light though


Hi. 

It's the kind of scratch where fingerprint smudges show up and it's quite distracting.



17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

  Reply # 1067431 17-Jun-2014 13:32
Send private message

Wow $400 to replace the screen as they don't have a separate glass SKU.

1477 posts

Uber Geek
+1 received by user: 328


  Reply # 1067435 17-Jun-2014 13:35
Send private message

http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.



17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

  Reply # 1067442 17-Jun-2014 13:40
Send private message

1eStar: http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.


Well it's a little late to put it on once the screen is scratched I would have thought

1477 posts

Uber Geek
+1 received by user: 328


  Reply # 1067448 17-Jun-2014 13:44
Send private message

networkn:
1eStar: http://www.iloome.com/Galaxy-S5-Screen-Protector-Tempered/dp/B00IXS06H8

Put a glass screen protector on. When I scratched my note2 screen I put an iloome flexible glass protector on. Problem solved.


Well it's a little late to put it on once the screen is scratched I would have thought


It covers the scratch so you can't see it. I hate plastic screen protectors, but the iloome glass protector has my approval, it both covers the scratch and I now have the added bonus of protection from impact etc.

Edit: ps if it's very deep, the scratch may show through I guess

5790 posts

Uber Geek
+1 received by user: 1727

Trusted

  Reply # 1067449 17-Jun-2014 13:44
Send private message

networkn: Wow $400 to replace the screen as they don't have a separate glass SKU.


Time to buy a Z2!
Is the screen deeply cut? Maybe you could do what they do with class repair on card then seal it?




Steam: Coil (Same photos as profile here)
Origin: Scranax
Currently playing on PC: Rust, Subnautica, CS:GO, AOE2 HD, BeamNG Drive, BF1.


14091 posts

Uber Geek
+1 received by user: 1788


  Reply # 1067452 17-Jun-2014 13:45
Send private message

That sounds annoying, but is something you will probably have to live with, without paying a large amount. Apparently is now fashionable to have your phone looking a bit rough, and also means you may not need to be so careful the the screen.
 Despite what other people say, I will always put a screen protector on my devices, because they do scratch.Also I prefer the feeling of touching the screen protector rather than the glass.

2646 posts

Uber Geek
+1 received by user: 509


  Reply # 1067474 17-Jun-2014 13:58
Send private message

Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler



17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

  Reply # 1067477 17-Jun-2014 13:59
Send private message

robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.

2106 posts

Uber Geek
+1 received by user: 525


  Reply # 1067509 17-Jun-2014 14:15
Send private message

networkn:
robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.


If you got a scratch on your new car would you claim insurance?



17246 posts

Uber Geek
+1 received by user: 4927

Trusted
Lifetime subscriber

  Reply # 1067519 17-Jun-2014 14:20
Send private message

Yabanize:
networkn:
robjg63: Is it worth going to an auto glass repair place?
I am thinking the epoxy compounds they use to repair cracks.
Maybe a smear of that and a polish may hide the problem....


Would that likely affect the responsiveness of the screen?

For $400 I am tempted to claim on my insurance.

A number of reviews for the top rated screen protectors talk about bubbling or de laminating, something that would drive me insane.


If you got a scratch on your new car would you claim insurance?


Of course I would.

13971 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1067521 17-Jun-2014 14:22
Send private message

Get a new piece of glass from ebay.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.