flynkiwi: Like a few people it seems I have found out that my Z3C is not as waterproof as I had been lead to believe.
I only used it in the pool for a short period and that was only just below the surface to take photos but the phone stopped working.
Even though I pressed all the flaps down before using it water got in.
I was thinking it was a fault with the phone and would be covered by warranty but the repair place has come back with it passing the pressure test. So essentially Sony is saying its user error for letting water into their waterproof phone.
Trying to get any resolution from Sony has been meet with a standard response that the phone is IP rated etc etc. I have tried Facebook and escalating within Sony but get the same standard response.
I am a bit at a loss on what to do now since it was an awesome phone and I cant afford to go out and buy something else so I am stuck with a $60 phone which is just painful.
The only thing I can think is Small Claims court.
Any suggestions? Anyone else with this issue that has got a resolution from Sony (Since it seems to be a common issue with these phones)
Had the exact same situation with my Z1 ... used for one shot under an inch of water ... and phone soon stopped.
End result ... out of pocket and retailer basically said the same ... my fault ... and its not a water proof phone.
Even when I sent my Z3c back for repairs, the Telecom store said "Its not waterproof".