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92 posts

Master Geek
+1 received by user: 1


Topic # 164324 5-Feb-2015 14:41

Hi. My phone is acting up. My YouTube app won't connect. I've got unlimited wifi at home.

Something weird is happening and I don't know how to fix it.

Just wanna play music through youtube and it says that there is s connection problem even though I'm fully logged on n.

Thank you very much for some advice

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2091 posts

Uber Geek
+1 received by user: 848


  Reply # 1231748 5-Feb-2015 14:51
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reboot the device,
connect to your wifi,
open your browser.

Can you browse the web normally? 

Do you have mobile data?
Turn off wifi,
open your browser.

 

Can you browse the web normally?



19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1231776 5-Feb-2015 15:32
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If all else fails do a hard reset

2495 posts

Uber Geek
+1 received by user: 1219

Lifetime subscriber

  Reply # 1231889 5-Feb-2015 20:06
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Is your broadband Internet connection working? Can you browse from any other devices?

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