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# 173728 3-Jun-2015 15:02
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Hi There!

Have any of you replaced the dialler that comes with Lollipop with another dialler? I have an issue where there is a hold button which my ear keeps touching in the top right, which is annoying the hell out of me. 

So I would like: 

Swiping to call/message
No buttons top right. 

Stable, easy to use and well supported. 

Any ideas?

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  # 1316879 3-Jun-2015 16:31
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The screen shouldnt be active to touch when you are on a call and its by your ear tho? Certainly the case on all the phones I have.




Richard rich.ms



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  # 1316885 3-Jun-2015 16:35
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richms: The screen shouldnt be active to touch when you are on a call and its by your ear tho? Certainly the case on all the phones I have.


For some reason my S6 proximity sensor doesn't ALWAYS activate. It's possible "I'm holding it wrong", but this is the same way I've held every phone for the past 10+ years.

I think it's unlikely getting it technically assessed would result in a fix, and I can't really be without it, so a new dialler is an easier solution.

 
 
 
 


n4

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  # 1316913 3-Jun-2015 17:50
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Personally I'd say take the phone back under warranty as it sounds like an obvious hardware issue with the proximity sensor. Will be a continual PITA otherwise. Changing the dialler will likely just change the nature of the pain depending on what buttons you hit with your ear/cheek.

Just to check the obvious - you don't have a case or skin blocking the proximity sensor...?




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  # 1316936 3-Jun-2015 18:45
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"For some reason my S6 proximity sensor doesn't ALWAYS activate"


Is there a screen protector covering the sensor, if so cut off the bit that is over the sensor,

also try.... Dial *#0*# and check the sensors. Pick "Sensor" Hover your hand around proximity sensor and see how it responds, it will go green with a loud beep.

https://www.youtube.com/watch?v=UCpkwrrB64A


If it is defective, take it back to be replaced with a new phone.




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  # 1316945 3-Jun-2015 19:09
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networkn:
richms: The screen shouldnt be active to touch when you are on a call and its by your ear tho? Certainly the case on all the phones I have.


For some reason my S6 proximity sensor doesn't ALWAYS activate. It's possible "I'm holding it wrong", but this is the same way I've held every phone for the past 10+ years.

I think it's unlikely getting it technically assessed would result in a fix, and I can't really be without it, so a new dialer is an easier solution.


You must have a TV phone.  All phones I see on TV have their screens on while talking ..




Regards,

Old3eyes




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  # 1317452 4-Jun-2015 16:44
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garbonzai:   "For some reason my S6 proximity sensor doesn't ALWAYS activate"


Is there a screen protector covering the sensor, if so cut off the bit that is over the sensor,

also try.... Dial *#0*# and check the sensors. Pick "Sensor" Hover your hand around proximity sensor and see how it responds, it will go green with a loud beep.

https://www.youtube.com/watch?v=UCpkwrrB64A


If it is defective, take it back to be replaced with a new phone.


Hmm interesting. Sensor seems ok, but it doesnt always seem to blank the screen (Dialler) in a call. 

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  # 1317483 4-Jun-2015 17:57
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Maybe it is true; some people you can see through one ear and out the other:)

Joking aside though. Likely a combination of the way you are holding phone to ear and shape / style of your ear + head causing the proximity sensor to not activate always. Or as suggested, maybe a fault.




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  # 1317487 4-Jun-2015 18:21
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coffeebaron: Maybe it is true; some people you can see through one ear and out the other:)

Joking aside though. Likely a combination of the way you are holding phone to ear and shape / style of your ear + head causing the proximity sensor to not activate always. Or as suggested, maybe a fault.


Pretty sure it's not a sensor issue as such. The test was pretty conclusive. It probably is the way I am holding it. 

I just checked my s5 and the sensor is on the opposite side which explains it as I tend to tilt the phone slightly when I hold it, so the sensor is deactivating the screen block. Annoying. 

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  # 1317508 4-Jun-2015 19:34
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edit: I'm a muppet. Everything I said was already posted. I'm a muppet.

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