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22 posts

Geek


  # 1438921 1-Dec-2015 22:04
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To the 128GB'ers: Did you receive a Chromecast too? I got my phone today. I just got off the phone with 2D support and they don't see a Chromecast in my order.

893 posts

Ultimate Geek

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  # 1438922 1-Dec-2015 22:05
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No, I didn't either - I just assumed it was coming as a separate package. Might be worth chasing up though, unless @2DegreesCare can save us?




Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


 
 
 
 


265 posts

Ultimate Geek


  # 1438937 1-Dec-2015 22:20
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i got all in one shipping: chromecast, 6p, and simcard.
i did verify that when i placed the order.

893 posts

Ultimate Geek

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  # 1438971 1-Dec-2015 23:48
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russelo: i got all in one shipping: chromecast, 6p, and simcard.

 

i did verify that when i placed the order.

 

Might have to call and chase that up then, I got the 6P but no Nanosim kit (which I expected, because come on it's sensible to add it just in case and wouldn't cost a lot), nor a Chromecast.




Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


22 posts

Geek


  # 1439083 2-Dec-2015 09:29
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Well I just got a shipping confirmation for a Chromecast so I think the 2D angels have been watching this thread :)

10 posts

Wannabe Geek


  # 1439090 2-Dec-2015 09:49
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Dear 2Degrees Shipping Angel, Please send me my Chromecast too. And while you are at it, can you tell Santa I want a Chromecast Audio thingie too. No rush.

n95

170 posts

Master Geek


  # 1439680 3-Dec-2015 07:39
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@2degreescare
Can anyone please confirm they received their order without ever getting a tracking number? Maybe even those that ordered the 64GB model?

Ordered last Friday, credit charged straight away, and was told I would be emailed a tracking number but by Tuesday had not received one. Called up and was told they would contact distribution centre and get back to me. Shortly after my call I get an email from 2degrees saying ‘It’s official, we’ve received your order’ and ‘In the next day or so we’ll drop you another email to let you know that your order is on its way and when to look out for the courier.’

Still no email…

I’ll be disappointed if it does not turn up by tomorrow as I have to travel to ChCh in the weekend for work and not back until the following weekend

 
 
 
 


1537 posts

Uber Geek

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2degrees

  # 1439702 3-Dec-2015 09:10
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n95: @2degreescare
Can anyone please confirm they received their order without ever getting a tracking number? Maybe even those that ordered the 64GB model?

Ordered last Friday, credit charged straight away, and was told I would be emailed a tracking number but by Tuesday had not received one. Called up and was told they would contact distribution centre and get back to me. Shortly after my call I get an email from 2degrees saying ‘It’s official, we’ve received your order’ and ‘In the next day or so we’ll drop you another email to let you know that your order is on its way and when to look out for the courier.’

Still no email…

I’ll be disappointed if it does not turn up by tomorrow as I have to travel to ChCh in the weekend for work and not back until the following weekend


Hi, can you PM us your details, including email address and contact number and we will try to locate your order.  

Cheers
^POB

n95

170 posts

Master Geek


  # 1440530 4-Dec-2015 14:04
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2degreesCare:
n95: @2degreescare
Can anyone please confirm they received their order without ever getting a tracking number? Maybe even those that ordered the 64GB model?

Ordered last Friday, credit charged straight away, and was told I would be emailed a tracking number but by Tuesday had not received one. Called up and was told they would contact distribution centre and get back to me. Shortly after my call I get an email from 2degrees saying ‘It’s official, we’ve received your order’ and ‘In the next day or so we’ll drop you another email to let you know that your order is on its way and when to look out for the courier.’

Still no email…

I’ll be disappointed if it does not turn up by tomorrow as I have to travel to ChCh in the weekend for work and not back until the following weekend


Hi, can you PM us your details, including email address and contact number and we will try to locate your order.  

Cheers
^POB


 

Very disappointed, a week today and phone has not even been shipped! No one seems to know why and I have had no response to my PM to @2degreescare other than to ask me what my code was. I know from reading this forum that others who ordered after me received their 6P. One 2degrees person I spoke to talked to their manager who responded ‘if they haven’t received a tracking number then it hasn’t been shipped’ Not very helpful, that is why I’m (insert expletive here) calling.

 

Off to Dunedin for 7 days tomorrow (not CHCh now) so had to ship c/o Dunedin 2degrees store. Here’s hoping they don’t stuff this up for me

81 posts

Master Geek


  # 1449231 12-Dec-2015 16:12
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hi all, i have a 128gb code to give away, as per the rules of this competition.

DM me and i will choose the most worthy recipient (not necessarily first in)

the code is valid until midnight tomorrow night, so you gotta be in quickly!

10 posts

Wannabe Geek


  # 1450839 15-Dec-2015 14:43
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Never got a chromecast. Waiting for 2D to call me back. Had to point the agent to this thread before he'd acknowledge I was missing a Chromecast. 

Did anyone else call 2D and sort this out after the fact? 

10 posts

Wannabe Geek


  # 1450846 15-Dec-2015 14:56
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Hi Everyone. Does someone have a code for the '128GB on a plan' spare? Probably pushing my luck as I think they expire today? 
Thanks

n95

170 posts

Master Geek


  # 1450852 15-Dec-2015 15:03
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Expired midnight Sunday the 13th

10 posts

Wannabe Geek


  # 1454586 21-Dec-2015 14:33
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Did everyone get their free chromecast? 

2D have been REALLY bad with their service on this. I rang up asking where my chromecast was - they've promised to call back 3 times, only just called back now - after my 4th phone call. Now they tell me I need to ring Huawei to get my chromecast. 

Doesn't sound consistent with what everyone else has posted on here.

2D dissapointing - used to think they have awesome customer service... 




893 posts

Ultimate Geek

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  # 1454597 21-Dec-2015 15:04
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I dunno, I do recall my Chromecast having 2degrees name on the packaging label. That doesn't mean it didn't come from Huawei though. Definitely chase up with them or ask if @2degreescare can help out.




Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


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