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13 posts

Geek


  # 1797827 10-Jun-2017 21:08
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Finally got a screenshot of the battery drop.

Click to see full size

It wouldn't last 2 minutes even though it says 54 minutes left. Will try to contact 2D to see if they can repair.

483 posts

Ultimate Geek


  # 1802064 16-Jun-2017 11:38
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I was having the battery/ early shut down problem. I could easily replicate the fault. 

 

 

 

I took it into 2d and they sent it off  and it came back 2 days later. they had replaced the battery and screen also replaced the charge port.

 

 

 

Have only had it back for a couple of days but I have not even got it below 70% battery with normal use by the end of the day.

 

 

 

 


 
 
 
 


996 posts

Ultimate Geek


  # 1802066 16-Jun-2017 11:45
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As someone who has just purchased a NExus 6P the stories are a little worrying. Does anyone know just what was causing the problems with 6P. Was it a faulty batch were they all bought from the one supplier (2 Degree) or from a variety of dealers





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


105 posts

Master Geek


  # 1802069 16-Jun-2017 11:47
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My 6P did the shut down thing from just under 40% the other night, for the first time.  Contacted Fonefix directly and they said just send it in with proof of purchase from 2D and they will assess it.  Easy as! 

 

The only problem is I'm using my phone to watch skygo and the AMCup!  Might have to delay sending it in for a week or so!  tongue-out


53 posts

Master Geek


  # 1802148 16-Jun-2017 14:41
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ronw:

 

As someone who has just purchased a NExus 6P the stories are a little worrying. Does anyone know just what was causing the problems with 6P. Was it a faulty batch were they all bought from the one supplier (2 Degree) or from a variety of dealers

 

 

 

 

IMO, a bulk of the problems were / are caused by buggy code with the release of Nougat. In most cases the buggy code caused the system board to overheat which had a significant impact on components resulting in the solder to fail, and constantly rewriting to flash memory can't be good. In extreme cases, people were reporting the screen would actually lift off the surface from overheating

 


Did you purchase your 6P new or 2nd hand?

 

 


996 posts

Ultimate Geek


  # 1802216 16-Jun-2017 16:11
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Purchased mine new from PBTech 2 weeks ago




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


272 posts

Ultimate Geek

Lifetime subscriber

  # 1802528 17-Jun-2017 10:59
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colinbowern: Finally got a screenshot of the battery drop.

Click to see full size

It wouldn't last 2 minutes even though it says 54 minutes left. Will try to contact 2D to see if they can repair.


Nice one.
This is my version:

It's now my backup phone, moved to S8+
Waiting what's going to happen with the class action in the US for this phone.

Damian

 
 
 
 


608 posts

Ultimate Geek

Lifetime subscriber

  # 1803522 19-Jun-2017 16:06
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I have friends, colleagues and my son who all took their 6Ps back to 2Degrees and all got the same pleas of ignorance regarding the issues.

 

One of my colleagues sped up the discussion by getting a case number from Google prior to going into 2Degrees.





Rob

105 posts

Master Geek


  # 1804738 21-Jun-2017 16:24
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hadenkose:

 

My 6P did the shut down thing from just under 40% the other night, for the first time.  Contacted Fonefix directly and they said just send it in with proof of purchase from 2D and they will assess it.  Easy as! 

 

The only problem is I'm using my phone to watch skygo and the AMCup!  Might have to delay sending it in for a week or so!  tongue-out

 

 

 

 

My phone was with Fonefix for about a day and has already been repaired (all under warranty) and on its way back out to me.  They have supposedly replaced the mainboard, rear housing, and rear glass (i think they must have broken that when getting it apart)  No mention of a battery replacement, which is really what I was hoping for!  Butt hey are quick and seem to be able to bypass any 2Degrees store holdups if you deal with them directly.




2646 posts

Uber Geek


  # 1804794 21-Jun-2017 18:53
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Damn!!

 

Like most of us, my phone too has been having the battery bug. Generally it will go to 15% then instantly shut off, sometimes 25%+, sometimes less than 15%, its a lucky dip really. 

 

 

 

Anyway, tonight it was over 25%, then 0% shut off out of no where. Now when I boot the phone, I get "No command" with the android logo with a red triangle, Just like this. I think my phone is now completely screwed? 

 

 

 

Another problem is my top volume button is jammed, so whenever I hold down the power button and volume down, I get taken to a "Barcodes" section. I cant go down the menu to select other options because the volume up button is jammed, so its always pushing up so to speak.

 

 

 

I think if I can fix the volume up button, I can then scroll down to recovery mode?

 

 

 

Does anybody know how I can fix the button? It's pushed down as it dented/stuck so to speak, if I got a small tool I might be able to hit it loose, but it could also hit it down further.

 

 

 

Thanks for any help!!!




2646 posts

Uber Geek


  # 1804798 21-Jun-2017 18:55
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Have the phone plugged into the charger, it is now trying to reboot (I guess?) every 3 minutes or so. Comes up with "Google" then back to the no command screen.

 

 

 

When I go into the "Barcodes" section it says to plug in a USB data cable, I did that but nothing happened.

 

 

 

This XDA post is basically me right now, except my problem is volume up, not down.

 

 

 

Edit: Ok now it's screwed. Volume down is stuck now too and instead of the "Barcodes" screen it's now on "Start". However i cant select anything at all. Power button just returns me to this screen. 


53 posts

Master Geek


  # 1804822 21-Jun-2017 19:50
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Is the volume up / down buttons bent or stuck? 

 

If stuck, you might be able to work a razor down the side to jimmy it back up? 

 

 

 

The "No Command" is any easy fix, it simply requires you to press (not hold) the Power + Volume buttons up to enter the recovery options.




2646 posts

Uber Geek


  # 1804850 21-Jun-2017 20:28
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HiKenny:

 

Is the volume up / down buttons bent or stuck? 

 

If stuck, you might be able to work a razor down the side to jimmy it back up? 

 

 

 

The "No Command" is any easy fix, it simply requires you to press (not hold) the Power + Volume buttons up to enter the recovery options.

 

 

The volume up is bent inwards, so now it's stuck it cant move. The volume down is now stuck, but sometimes it can be pushed.

 

 

 

Because the volume buttons are damaged, I cant go into boot mode.

 

 

 

As I caused this fault myself, by dropping the phone multiple times (Something which I rarely do, not sure why I have with this device) I don't think I'm covered under the CGA??


53 posts

Master Geek


  # 1804869 21-Jun-2017 20:59
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Almost certain that the phone won't be covered by the CGA after being dropped resulting in damage to the volume rocker.

 

However, like pretty much every Nexus 6P owner - you still have the issue with the battery. If the device is still under warranty it would be beneficial to give FoneFix a call, they no doubt will be able to repair the volume rocker for a small fee also.

 

 

 

 

 

 

 

 


996 posts

Ultimate Geek


  # 1804878 21-Jun-2017 21:13
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Just curious has anyone got a Nexus 6P that does not have problems like described in this forum?





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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