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Topic # 198730 20-Jul-2016 14:50
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I have a 2 week old ZTE A462 Android 6 phone with broken screen. I have discovered my photos were not being saved onto sd, so I'd like to plug it into PC to get them off.

This would be simple process on older version Android, however by default android 6 is set to charging only and of course I cannot use the phone screen.

The photos are quite important, but not pay a professional important. Any way I can save them?

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  Reply # 1597161 23-Jul-2016 10:08
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Out of interest, is the nil responses likely because Android 6 is so new people don't know their way around it, or is that people do but their is no solution to accessing phone from PC?

I've just worked out there are some relatively important photos on the phone after all so my desire to get them off is a little higher now.

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  Reply # 1597183 23-Jul-2016 11:05
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Is your phone in USB Debugging mode (via Developer options)?

 

Try here:-  http://www.droidviews.com/push-pull-files-android-using-adb-commands/

 

 

 

 


 
 
 
 


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  Reply # 1597221 23-Jul-2016 12:58
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I think the lack of replys is more because its not easy.  You sure you didnt have google drive setup backing up automatically to the cloud?  A new screen might be your only option..




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  Reply # 1601511 31-Jul-2016 08:24
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No usb debugging was not enabled, and unless Google drive is default for android 6 then I'd say no. I've never used Google drive.

The phone was basically in the just out of the box condition with factory settings, unfortunately with photos and music and contacts which I need to access.

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  Reply # 1601596 31-Jul-2016 12:07
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So you didn't employ any means of backup/sync?  Call it a lesson.




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  Reply # 1601962 31-Jul-2016 22:50
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That's helpful thanks. Yes I've learnt my lesson. Android 6 sucks.

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  Reply # 1602086 1-Aug-2016 10:52
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Geese: That's helpful thanks. Yes I've learnt my lesson. Android 6 sucks.

 

 

 

It certainly sucks in this kind of situation and you are right to some degree because google doesnt warn or tell you the disadvantages of having an encrypted phone if something like the screen breaks and you have no backups.  I actually like the security of the USB as it stops random joe picking up my phone and accessing its content.




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  Reply # 1602330 1-Aug-2016 15:36
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Android 2.x through to 5.x, if the screen is broken, you simply plug into PC and can access files. Android 6.x is protected. I did not know they made that change.

I don't even use a screen lock these days because phones are worth next to nothing, but i now know to either avoid android 6 or enable usb access the minute i turn the phone on the first time.

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