Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | ... | 85
3363 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1622988 5-Sep-2016 12:39
One person supports this post
Send private message

JasonParis: Good call. I'd recommend that anyone who has a Note 7 takes it back to who they purchased it from. Although there is only a very small chance that you will have a battery failure - don't risk it.

Jason

 

 

 

Could not agree more.  It really sucks having to give up a new toy but better than having it creating insurance issues if something does happen.

 

I would not be surprised if insurance did not pay out (if something happen) as there is a recall on the product.

 

Samsung seems to have issues with devices catching fire, first it was washing machines (I had one) now it's phones.  


322 posts

Ultimate Geek


  # 1623003 5-Sep-2016 13:40
Send private message

ibuksh:

The push notification on Saturday to my Note 7 took me to:


http://www.samsung.com/nz/note7/owner-information/


According to the website - it could be upto a 4 week wait


lets hope it doesnt stretch any further



I get my replacement n7 tomorrow, il be sure keeping it until stock arrives. Might be more than 4 weeks.

 
 
 
 




Overarching undertones
3845 posts

Uber Geek

Subscriber

  # 1623021 5-Sep-2016 14:00
Send private message

DANOFDANGER:
ibuksh:

 

The push notification on Saturday to my Note 7 took me to:

 

 

 

http://www.samsung.com/nz/note7/owner-information/

 

 

 

According to the website - it could be upto a 4 week wait

 

 

 

lets hope it doesnt stretch any further

 



I get my replacement n7 tomorrow, il be sure keeping it until stock arrives. Might be more than 4 weeks.

 

Will they actually give it to you, given that there's a supply halt in force?


322 posts

Ultimate Geek


  # 1623024 5-Sep-2016 14:05
Send private message

It was shipped to service department before the drama, so the service department doing as they are instructed. They already shipped it.



Overarching undertones
3845 posts

Uber Geek

Subscriber

  # 1623028 5-Sep-2016 14:09
Send private message

DANOFDANGER: It was shipped to service department before the drama, so the service department doing as they are instructed. They already shipped it.

 

laughing


125 posts

Master Geek


  # 1623030 5-Sep-2016 14:12
Send private message

JasonParis: 

After our initial communications went out Samsung then let us know that they would give all Note 7 customers a new J5 to keep while they waited for their new Note 7. We only got that news out to our stores at 12.30pm today so there was a bit of confusion in the couple of hours in between - apologies for that!

Jason

 

so the J5 is just a loaner, to be returned at the same time the replacement N7 is issued?


21314 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1623032 5-Sep-2016 14:14
Send private message

lquify:

 

JasonParis: 

After our initial communications went out Samsung then let us know that they would give all Note 7 customers a new J5 to keep while they waited for their new Note 7. We only got that news out to our stores at 12.30pm today so there was a bit of confusion in the couple of hours in between - apologies for that!

Jason

 

so the J5 is just a loaner, to be returned at the same time the replacement N7 is issued?

 

 

 

 

No. It's a keeper.


 
 
 
 


518 posts

Ultimate Geek


  # 1623033 5-Sep-2016 14:14
Send private message

lquify:

 

JasonParis: 

After our initial communications went out Samsung then let us know that they would give all Note 7 customers a new J5 to keep while they waited for their new Note 7. We only got that news out to our stores at 12.30pm today so there was a bit of confusion in the couple of hours in between - apologies for that!

Jason

 

so the J5 is just a loaner, to be returned at the same time the replacement N7 is issued?

 

 

 

 

Yup

 

I am already using a J5 since yesterday


322 posts

Ultimate Geek


  # 1623034 5-Sep-2016 14:22
Send private message

eracode:

DANOFDANGER: It was shipped to service department before the drama, so the service department doing as they are instructed. They already shipped it.


laughing



Yea im happy il have something until the swap. I even got the rugged armor case today. Iv read about a lot of cases appear to be not so tight fitting around the sides. Likely because the curved rims make it hard for a nice fit.

The fusion case from ringke seems to be the most popular and highest rated on amazon. Might get that if the rugged armor doesnt satisfy.

29 posts

Geek


  # 1623038 5-Sep-2016 14:27
Send private message

Some news to share after speaking with Samsung(call centre and Albany service plaza)...

I asked them about the loan device and they said they ran out of stock of those... The person I was talking to also advised that the j5 was not to keep?

They called me today saying that they have my replacement note 7 ready for pick up.

I have double checked that this is the new version with no battery issues.

322 posts

Ultimate Geek


  # 1623039 5-Sep-2016 14:30
Send private message

Here's a thread of mine about n7 design if anyones interested.

http://forum.xda-developers.com/note-7/how-to/how-samsung-improve-note-7-design-t3453896

322 posts

Ultimate Geek


  # 1623042 5-Sep-2016 14:32
Send private message

VKoil:
I have double checked that this is the new version with no battery issues.


How did you double check, this seems bizarre. Seems too soon.



Overarching undertones
3845 posts

Uber Geek

Subscriber

  # 1623046 5-Sep-2016 14:34
Send private message

VKoil: Some news to share after speaking with Samsung(call centre and Albany service plaza)...

I asked them about the loan device and they said they ran out of stock of those... The person I was talking to also advised that the j5 was not to keep?

They called me today saying that they have my replacement note 7 ready for pick up.

I have double checked that this is the new version with no battery issues.

 

Where you say you double checked re battery issues, how did you do that? Did you just check with them on the phone or some other way eg online?


322 posts

Ultimate Geek


  # 1624092 5-Sep-2016 16:13
Send private message

Haha the mofo canceled my replacement mid flight ^.^

"Hi Daniel,



Just have received an announcement from our headoffice that we cannot release the Note 7s which we received this week. (due to recall issue)

One of our staff from customer care will call you to re-arrange and discuss further and I had to cancel the shipment for below exchange unit.



I am really sorry for this, but did not have any other options.."

21314 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1624106 5-Sep-2016 16:17
Send private message

DANOFDANGER: Haha the mofo canceled my replacement mid flight ^.^

"Hi Daniel,



Just have received an announcement from our headoffice that we cannot release the Note 7s which we received this week. (due to recall issue)

One of our staff from customer care will call you to re-arrange and discuss further and I had to cancel the shipment for below exchange unit.



I am really sorry for this, but did not have any other options.."

 

 

 

That's a little tough but I can understand their position somewhat given the potential liabilities. 

 

 


1 | ... | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | ... | 85
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18


Norton LifeLock Launches Norton 360
Posted 21-Oct-2019 08:11


Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.