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496 posts

Ultimate Geek
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  Reply # 1635809 19-Sep-2016 12:54
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lquify:

 

JasonParis:

 

We've had tentative information from Samsung that the replacement units could arrive in the country over the weekend. This would mean after customs, logistics, network testing and set up etc we should have one in your hand (assuming you have made the right choice to be with Spark of course!) within 10 - 14 days. If we can do it faster we will.

 

 

 

 

i guess the carriers in the USA just got their stock in and fired them straight out the door without doing all the same due-diligence that Spark is planning on.

 

 

Same would go for the telcos in Australia. They have their release date set to Wednesday 21st


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Uber Geek
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  Reply # 1635913 19-Sep-2016 15:04
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VKoil:

 

Looks like the verdicts are in as far as Apple v Samsung camera comparisons are concerned. 

 

https://www.youtube.com/watch?v=seSJvwF68-0

 

http://www.businessinsider.com/apple-iphone-7-plus-galaxy-s7-camera-comparison-2016-9/?r=AU&IR=T/#in-bright-sunlight-both-phones-tend-to-produce-images-of-perfectly-good-quality-1

 

The Note 7/S7 camera pretty comprehensively outperforms the iPhone 7/7 plus in most circumstances. 

 

I do feel like the secondary telephoto lens is a bit of a gimmick from Apple, it doesn't have OIS and the sensor's worse than the main camera. It's got one very specific use case - and that is close ups in optimal lighting.  

 

Stereo Audio recording support on Note 7 as well puts it ahead of the mono recording of the iPhone 7

 

 

 

 

I can't help but feel sorry for all those people that have shown a lack of patience with the Note 7 recall and downgraded to the iPhone. Quite frankly, a downgrade seems to be what it is.

 

A 720p screen on the basic iPhone 7? In this day and age? And the muffled mono recording on the video captures. I've never heard anything like it in years and would have sworn blind that Supersaf had his hand over the recording mic. I hope Apple give Samsung some real competition next year and we see the mobile market thrive.


29 posts

Geek
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  Reply # 1636225 19-Sep-2016 23:36
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It's amazing how much the hype train continues to roar off the back of Steve Job's persona. 

 

The fact is when the iPhone first launched in 2007 - it was revolutionary. Right upto the iPhone 5 I could genuinely understand peoples reasoning behind buying them. I thought fair play to them.

 

But since the first Android Marshmallow devices came with specs that outperform and speeds that match the iPhone, it is becoming harder and harder to justify purchasing an iPhone.

 

Camera was the one thing iPhone was excellent at - but now the S7 and newer Samsung's have taken that mantle. 

 

 

 

I guess the ecosystem still remains...


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  Reply # 1636229 19-Sep-2016 23:45
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VKoil:

It's amazing how much the hype train continues to roar off the back of Steve Job's persona. 


The fact is when the iPhone first launched in 2007 - it was revolutionary. Right upto the iPhone 5 I could genuinely understand peoples reasoning behind buying them. I thought fair play to them.


But since the first Android Marshmallow devices came with specs that outperform and speeds that match the iPhone, it is becoming harder and harder to justify purchasing an iPhone.


Camera was the one thing iPhone was excellent at - but now the S7 and newer Samsung's have taken that mantle. 


 


I guess the ecosystem still remains...



Does it outperform?

I've seen geek bench tests on 6s iPhones that appear faster.





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Geek
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  Reply # 1636233 19-Sep-2016 23:58
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Sorry what I meant by specs that outperform - I meant things like screen technologies, higher pixel count, better contrast, stereo audio recording, OIS, phase detection / laser autofocus, wider apertures.

I'm aware that Apple's processors are faster in benchmarking. They're well optimised - but then they would be because it's a closed ecosystem.

The perceived speed difference in real world use is quite hard to notice.

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  Reply # 1636305 20-Sep-2016 08:34
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VKoil: Sorry what I meant by specs that outperform - I meant things like screen technologies, higher pixel count, better contrast, stereo audio recording, OIS, phase detection / laser autofocus, wider apertures.



I'm aware that Apple's processors are faster in benchmarking. They're well optimised - but then they would be because it's a closed ecosystem.



The perceived speed difference in real world use is quite hard to notice.


Ah. Yes that's true. Who cares if an app opens in 0.12 seconds or 0.2 seconds at the end of the day? I watched one video where they ran through a series of app openings against the clock and the iPhone 6s lapped the Snapdragon Note.
However who actually uses a phone in that way?!

I'm not a big user of phone cameras but the AF on my iPhone 6 is pretty laggy and ineffective sometimes when I do.

I'm thinking of trying the Note as my first Android experience. Now that Apple Music is available for it and I assume I can get my Mac mall to appear on it, games I play on iOS are the only major issue and I'm not sure that at 48 they should be! 😳







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  Reply # 1636314 20-Sep-2016 08:51
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Has anyone here who got their Note7 from a Vodafone physical shop, had a text from them advising details of replacement arrangements? The VF Community website says:

 

"Update 19 September 2016
We are expecting replacement Samsung Galaxy Note 7 stock in the next few days. We have already contacted our customers via TXT message with specific instructions on where / how to acquire their replacement device."

 

... but I sure haven't received a text from them.


496 posts

Ultimate Geek
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  Reply # 1636339 20-Sep-2016 08:56
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eracode:

 

Has anyone here who got their Note7 from a Vodafone physical shop, had a text from them advising details of replacement arrangements? The VF Community website says:

 

"Update 19 September 2016
We are expecting replacement Samsung Galaxy Note 7 stock in the next few days. We have already contacted our customers via TXT message with specific instructions on where / how to acquire their replacement device."

 

... but I sure haven't received a text from them.

 

 

Hopefully the telcos start passing out the replacment units by this weekend


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Uber Geek
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  Reply # 1636370 20-Sep-2016 09:47

Geektastic: Now that Apple Music is available for it and I assume I can get my Mac mall to appear on it, games I play on iOS are the only major issue and I'm not sure that at 48 they should be! 😳

 

 

 

Thanks to Humble Bundles and the robust emulation ecosystem for everything from DOS and C64 to PSP and 3DS, you may well find Android a better option for gaming.





Product Manager @ PB Tech

https://pbtech.co.nz/smartphones




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  Reply # 1636465 20-Sep-2016 11:19
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94 posts

Master Geek
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  Reply # 1636481 20-Sep-2016 11:51
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eracode:

 

How to ID a safe Note7: 

 

https://www.engadget.com/2016/09/19/samsung-helps-identify-safe-galaxy-note-7/

 

 

 

this will be a carrier update apparently. it will be interesting to see if Samsung can make the telcos push the update through faster. you wouldnt want the telco sitting on the update for a couple of weeks and preventing you flying with the phone.

 


at this stage i couldn't care less whether some turkey reviews an iphone or galaxy as better or faster... i just want my replacement phone. the J5 is really hammering home just how much i miss the Note 7.


29 posts

Geek
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  Reply # 1636484 20-Sep-2016 11:57
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Geektastic:
VKoil: Sorry what I meant by specs that outperform - I meant things like screen technologies, higher pixel count, better contrast, stereo audio recording, OIS, phase detection / laser autofocus, wider apertures.



I'm aware that Apple's processors are faster in benchmarking. They're well optimised - but then they would be because it's a closed ecosystem.



The perceived speed difference in real world use is quite hard to notice.


Ah. Yes that's true. Who cares if an app opens in 0.12 seconds or 0.2 seconds at the end of the day? I watched one video where they ran through a series of app openings against the clock and the iPhone 6s lapped the Snapdragon Note.
However who actually uses a phone in that way?!

I'm not a big user of phone cameras but the AF on my iPhone 6 is pretty laggy and ineffective sometimes when I do.

I'm thinking of trying the Note as my first Android experience. Now that Apple Music is available for it and I assume I can get my Mac mall to appear on it, games I play on iOS are the only major issue and I'm not sure that at 48 they should be! 😳

 

 

 

Exactly. I have also seen those videos where they simultaneously open multiple apps to see which phone manages memory better. I have also tried doing the same but have noticed when I did it with the Note 7 - it held all those apps in memory and didn't have to reload. I don't know if this is down to the Exynos processor vs the Snapdragon 820 that was tested.

 

I also think Samsung patches those aspects when they are picked up - My Note 4 which is now more than 2 years old hasn't showed signs of slowing down once - I have tried custom roms and come back to the stock rom which i've been on for a whole year. My phone is quite packed with contents but i've never seen much lag. The phone's still silky smooth.


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  Reply # 1636745 20-Sep-2016 18:35
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I'd just like to say well done to Samsung (globally) and to the NZ suppliers (Spark, Vodafone, 2D + others) for doing the right thing by customers. A variety of options, including full refunds, were given to owners, and I personally thought the offer of a $300 phone to keep while waiting for a few weeks for a replacement was a great offer. I did read today of a New Zealand punter who thought they should have been offered a S7 as a free phone in the interim. I guess there is no pleasing some people.


94 posts

Master Geek
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  Reply # 1638189 21-Sep-2016 12:36
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http://www.spark.co.nz/myspark/mymobile/note7-recall

 

 

 

 

How to get your Samsung Galaxy Note 7 Replacement

 

 

 

Replacement Galaxy Note 7 handsets will be available in Spark stores from 1.00pm Thursday 22 September. Replacement handsets will only be available for existing Spark customers who purchased a Samsung Galaxy Note 7 from Spark prior to Samsung's global recall announcement and cease of sales. Anyone who has purchased a Samsung Galaxy Note 7 from Spark can come see us instore to collect their new, safe, Samsung Galaxy Note 7. Samsung Galaxy Note 7 will not be available for sale until further notice.

 

Only Samsung Galaxy Note7 models are included in this replacement. The Model Number begins with 'SM-N930'. Other Samsung devices are not affected.

 

From Thursday 22 September at 1.00pm, Spark customers have the following options

 

  • Customers who returned their Note 7 to a Spark retail store and picked up a free Samsung J5 device to keep, should return to the same Spark retail store to collect their new Samsung Galaxy Note 7. Customers will keep their $300 account credit and Samsung J5 replacement. Customers will not be charged for their replacement. As the Note 7 uses a Nano SIM card and the J5 uses a Micro SIM card, customers will need to conduct a SIM swap when switching back to Note 7. A Spark staff member will be able to assist with this process.
  • Customers who returned their Note 7 to a Spark retail store and picked up a loan phone from Spark, should return to the same Spark retail store to hand in their loan phone in exchange for their new Samsung Galaxy Note 7. Customers will be required to hand back their loan phone but will keep their $300 account credit. Customers will not be charged for their replacement.
  • Customers who have not yet returned their faulty Note 7 handset need to return to their nearest Spark retail store to hand in their faulty handset in exchange for their new Samsung Galaxy Note 7. Customers will keep their $300 account credit and free 128GB Micro SD card and will not be charged for their replacement device. However, customers will no longer be able to collect a free Samsung J5, as this offer has now finished. Customers, will not be eligible to collect a new Samsung Galaxy Note 7 without the return of an existing faulty handset purchased from Spark prior to the recall.

 

 


:)
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  Reply # 1638194 21-Sep-2016 12:52
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lquify:

 

http://www.spark.co.nz/myspark/mymobile/note7-recall

 

 

 

 

How to get your Samsung Galaxy Note 7 Replacement

 

Replacement Galaxy Note 7 handsets will be available in Spark stores from 1.00pm Thursday 22 September. Replacement handsets will only be available for existing Spark customers who purchased a Samsung Galaxy Note 7 from Spark prior to Samsung's global recall announcement and cease of sales. Anyone who has purchased a Samsung Galaxy Note 7 from Spark can come see us instore to collect their new, safe, Samsung Galaxy Note 7. Samsung Galaxy Note 7 will not be available for sale until further notice.

 

Only Samsung Galaxy Note7 models are included in this replacement. The Model Number begins with 'SM-N930'. Other Samsung devices are not affected.

 

From Thursday 22 September at 1.00pm, Spark customers have the following options

 

  • Customers who returned their Note 7 to a Spark retail store and picked up a free Samsung J5 device to keep, should return to the same Spark retail store to collect their new Samsung Galaxy Note 7. Customers will keep their $300 account credit and Samsung J5 replacement. Customers will not be charged for their replacement. As the Note 7 uses a Nano SIM card and the J5 uses a Micro SIM card, customers will need to conduct a SIM swap when switching back to Note 7. A Spark staff member will be able to assist with this process.
  • Customers who returned their Note 7 to a Spark retail store and picked up a loan phone from Spark, should return to the same Spark retail store to hand in their loan phone in exchange for their new Samsung Galaxy Note 7. Customers will be required to hand back their loan phone but will keep their $300 account credit. Customers will not be charged for their replacement.
  • Customers who have not yet returned their faulty Note 7 handset need to return to their nearest Spark retail store to hand in their faulty handset in exchange for their new Samsung Galaxy Note 7. Customers will keep their $300 account credit and free 128GB Micro SD card and will not be charged for their replacement device. However, customers will no longer be able to collect a free Samsung J5, as this offer has now finished. Customers, will not be eligible to collect a new Samsung Galaxy Note 7 without the return of an existing faulty handset purchased from Spark prior to the recall.

 

 

 

 

That is pretty impressive. I'm very surprised to see the response to this recall. Obviously there would be a big impact if someone was hurt by one of the phones exploding which would open Samsung (and maybe the Telco) up to a lot of liability. But I have to commend them on the extra mile taken here in terms of offering a free temporary replacement phone AND a $300 credit.

 

The free phone alone I thought was a pretty great gesture. 

 

 






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