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280 posts

Ultimate Geek
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  Reply # 1640398 25-Sep-2016 22:11
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Nothing was changed to resolve the problem. Battery capacity has not changed, they are using one of their manufacturer suppliers as the exclusive supplier that had no battery issues. The supplier that had the issue will isolate the process defect and rectify it following the specs provided to them.

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  Reply # 1640414 25-Sep-2016 23:00
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DANOFDANGER: Nothing was changed to resolve the problem. Battery capacity has not changed, they are using one of their manufacturer suppliers as the exclusive supplier that had no battery issues. The supplier that had the issue will isolate the process defect and rectify it following the specs provided to them.

 

I had read that the battery supplier that they are using for the 'new' devices is in fact the same company that makes the iPhone batteries. If so, smart move on their part. If the 'new' battery develops a fault the brown stuff may well stick to Apple as well by association!






 
 
 
 


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Ultimate Geek
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  Reply # 1640418 25-Sep-2016 23:13
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I think it was a in house samsung owned supplier, in china.

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  Reply # 1640451 26-Sep-2016 06:21
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DANOFDANGER: I think it was a in house samsung owned supplier, in china.

 

 

 

Correct, the old batteries were from a samsung company.  Don't know who are supplying the new ones however


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  Reply # 1640498 26-Sep-2016 09:44
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tripp:

 

DANOFDANGER: I think it was a in house samsung owned supplier, in china.

 

 

 

Correct, the old batteries were from a samsung company.  Don't know who are supplying the new ones however

 

 

 

 

Same company as iPhone batteries, in China.

 

 

 

Which is why the Chinese market Notes were deemed 'safe' - their batteries did not come from the Samsung factory.






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  Reply # 1640502 26-Sep-2016 10:00
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As I understand it, the problem was solder accidentally crossing the positive and negative terminals on the circuit boards of a very small number of devices. I read Samsung are going to X-Ray all devices before they are deployed. 

 

I'd imagine x-raying existing devices will show the defect very easily and means they can deploy the old unaffected units that they recalled and still make a partial financial recovery. 

 

 


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  Reply # 1640610 26-Sep-2016 12:51
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Are they available for outright purchase anywhere yet?


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  Reply # 1640615 26-Sep-2016 12:56
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Kopkiwi:

 

Are they available for outright purchase anywhere yet?

 

 

I can't find them. I wish VF would get on with it...! frown






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  Reply # 1640628 26-Sep-2016 13:25
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So I have my brand new gold platinum Note 7 here, unopened. I am still trying to determine how I can end up with a Black Note 7. 

 

 

 

Anyone got a replacement in black that would be willing to swap with potentially a swap incentive, financial or otherwise thrown in ? 

 

 


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  Reply # 1640631 26-Sep-2016 13:28
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networkn:

 

So I have my brand new gold platinum Note 7 here, unopened. I am still trying to determine how I can end up with a Black Note 7. 

 

 

 

Anyone got a replacement in black that would be willing to swap with potentially a swap incentive, financial or otherwise thrown in ? 

 

 

 

 

 

 

Part of the exchange, or did you buy outright?


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  Reply # 1640632 26-Sep-2016 13:28
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Kopkiwi:

 

networkn:

 

So I have my brand new gold platinum Note 7 here, unopened. I am still trying to determine how I can end up with a Black Note 7. 

 

 

 

Anyone got a replacement in black that would be willing to swap with potentially a swap incentive, financial or otherwise thrown in ? 

 

 

 

 

 

 

Part of the exchange, or did you buy outright?

 

 

 

 

Sorry it's my exchanged one. 

 

 

 

I'm also keen if anyone has their gear VR they want to offload. 

 

 


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Master Geek
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  Reply # 1640634 26-Sep-2016 13:29
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My replacement just arrived via courier. Interestingly it had a prepaid postage envelope in it marked 'note 7 recall'. I didn't think they would be sending them out without receiving the bad one first.


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Ultimate Geek
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  Reply # 1640675 26-Sep-2016 13:54
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After much consideration, I decided I will take a risk and grab one from Hong Kong - seems the battery issue wasn't as much of a problem there as their launch came later. Looks like I can get one for about $1k NZD, which is a pretty good price compared to NZ retailers.

 

 




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  Reply # 1640708 26-Sep-2016 14:11
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With a starting price of NZ$1600: including the recall arrangements, via Vodafone I got

 

- $300 off to start with (the 'launch offer')
- 128GB memory card included by Samsung - $100?
- free Galaxy J5 which I sold unopened/new on Trademe for $289

 

So my fresh Note 7 effectively cost me a bit over $900.

 

And today I have just sold my old HTC One M7 (which the Note 7 replaces) for $150.

 

Total net cost of N7 was less than $800.

 

So the overall result of persevering through the recall was pretty much worthwhile.


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  Reply # 1640736 26-Sep-2016 14:27
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caldazar:

 

After much consideration, I decided I will take a risk and grab one from Hong Kong - seems the battery issue wasn't as much of a problem there as their launch came later. Looks like I can get one for about $1k NZD, which is a pretty good price compared to NZ retailers.

 

 

 

 

 

 

Where you going to purchase it from?


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