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16 posts


Topic # 201379 16-Aug-2016 13:53
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Hi all,


Can anyone pls advise how I make sure my phone is completely 'clean' before I get rid of it.


Factory reset.  What else should I do?





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594 posts

Ultimate Geek
+1 received by user: 149


  Reply # 1612674 16-Aug-2016 19:40
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  1. Disable reactivation lock if enabled (Settings > Security > Reactivation Lock).
  2. Remove the SIM card and Micro SD card (assuming you're not going to sell them with the phone).
  3. Carry out the factory reset:


Important Note: Factory reset works much the same way as formatting a hard drive; with readily available software the data can technically still be recovered. This is an acceptable risk for most users (as the chances of the new buyer attempting to recover your data is probably pretty low) however if you are concerned you can look into tools / methods to "Secure Erase" your Android.

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