Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2947 posts

Uber Geek
+1 received by user: 850

Subscriber

Topic # 204253 23-Sep-2016 13:49
Send private message

I have a fresh Note 7 and am trying to set up my email using the standard Samsung Email app. I have an x@xtra.co.nz email address.

 

I have incoming email working fine but the Sent box is showing no historical sent emails. If I send myself a test email, it does show up but no older sent emails are showing.

 

I think there is a server and/or sync problem but I'm at the limit of my tech knowledge. I have been on the phone to Vodafone for advice etc but they have effectively given up on the issue. I have also googled long and hard but have not found anything helpful.

 

I'm sure the settings etc would be the same as for the Galaxy S7 and S7 Edge.

 

Would really appreciate advice. Thanks.

 

 


Filter this topic showing only the reply marked as answer Create new topic

Stu

Hammered
5085 posts

Uber Geek
+1 received by user: 1072

Moderator
Trusted
Lifetime subscriber

  Reply # 1639441 23-Sep-2016 14:40
Send private message

POP3 or IMAP? If POP, you won't see historic sent items.





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size




2947 posts

Uber Geek
+1 received by user: 850

Subscriber

  Reply # 1639510 23-Sep-2016 16:16
Send private message

Stu:

 

POP3 or IMAP? If POP, you won't see historic sent items.

 

 

 

 

Aha - yes, it is on POP3. So it's not really a 'fault' that I can't see the old Sent items - but seems to be a shortcoming nonetheless.

 

I can see them on the Yahoo Android app (which I dislike) but not on the recently commissioned Samsung Email app (which I prefer). Drat - but not the end of the world I guess.

 

Thanks @Stu. Vodafone didn't tell me it was 'normal' situation - just said they couldn't resolve it - if they had told me that I would have just let it lie.


Stu

Hammered
5085 posts

Uber Geek
+1 received by user: 1072

Moderator
Trusted
Lifetime subscriber

  Reply # 1639529 23-Sep-2016 16:46
Send private message

There used to be a way to set xtra accounts up for IMAP, but can't recall if they had separate configs or if you just set it up the same but set IMAP as the protocol and just entered the correct port. Not sure if you still can. Worth a look though if you want full access to emails on the server.





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


1275 posts

Uber Geek
+1 received by user: 291


  Reply # 1639534 23-Sep-2016 16:59
Send private message

The ability to save previously sent messages into a 'Sent Folder' is an email client thing, IMAP folders needs to be supported.

 

 

Only on Gmail is it done on the server side.

 

 

You can find IMAP settings for Yahoo Xtra email here

 

https://www.spark.co.nz/help/internet-email/getstarted/imap-settings-for-yahoo-xtra-accounts/

21546 posts

Uber Geek
+1 received by user: 4393

Trusted
Subscriber

  Reply # 1639537 23-Sep-2016 17:07
Send private message

Also if you have used pop3 then there is a good chance that the emails are now gone from the server so do not delete the account on the phone if you have emails in there that you value, set up imap as a new account and just break the pop one by changing the username to something else so it stops downloading till you have worked thru the inbox of things you need to do. Otherwise you will become one of those people that blames the ISP for losing emails.





Richard rich.ms



2947 posts

Uber Geek
+1 received by user: 850

Subscriber

  Reply # 1639541 23-Sep-2016 17:15
Send private message

richms:

 

Also if you have used pop3 then there is a good chance that the emails are now gone from the server so do not delete the account on the phone if you have emails in there that you value, set up imap as a new account and just break the pop one by changing the username to something else so it stops downloading till you have worked thru the inbox of things you need to do. Otherwise you will become one of those people that blames the ISP for losing emails.

 

 

Thanks but no, as I said, I can see them all in the Yahoo app that I am now using.


Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.