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Circumspice
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  # 1841778 9-Aug-2017 12:02
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The remap solution I'm using loads the remapped app faster than how I would usually get to that app...

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  # 1843216 10-Aug-2017 08:54
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paulchinnz:

 

I've repurposed the bixby button;p  .... anyone else do that?

 

 

Yep. I use "Custom Bixby Button". https://play.google.com/store/apps/details?id=com.superthomaslab.custombixbybutton

 

It stopped working after the last S8 update a week or so ago, , but change the app setting setting to "Polling Method", and it works fine.


 
 
 
 


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  # 1847978 17-Aug-2017 11:23
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Hi everyone,

 

I just got a dual SIM HK version SM-G9550 (4G/64GB) S8+ in coral blue on VFNZ and noticed that 4G+ only works in certain areas, e.g. Auckland CBD at Custom St.

 

Could this be to do with CSC not 100% compatible with the network?


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  # 1847982 17-Aug-2017 11:31
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mrgsm021:

 

Hi everyone,

 

I just got a duam SIM HK version SM-G9550 (4G/64GB) S8+ in coral blue on VFNZ and noticed that 4G+ only works in certain areas, e.g. Auckland CBD at Custom St.

 

Could this be to do with CSC not 100% compatible with the network?

 

 

Is 4G+ supposed to work everywhere?

 

Normally you could flash the software for the VF single sim S8+ to get around any network issues of the overseas variants, but the SM-G9550 is a Qualcomm variant so unfortunately that is not an option.


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  # 1847984 17-Aug-2017 11:37
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mrgsm021:

Hi everyone,


I just got a dual SIM HK version SM-G9550 (4G/64GB) S8+ in coral blue on VFNZ and noticed that 4G+ only works in certain areas, e.g. Auckland CBD at Custom St.


Could this be to do with CSC not 100% compatible with the network?



@mrgsm021 VodafoneNZ supports inband and out of band 4G CA @sbiddle and I were speaking about this the other day so wrong handset software and CA will not work as expected

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  # 1847998 17-Aug-2017 11:40
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Basically your phone is incompatible with the NZ networks.

 

As networks become more complex it's more relevant than ever to be using a device certified for the network. In your case a parallel imported handset isn't able to correctly work with the carrier aggregation setup used by Vodafone NZ. There are also plenty of devices that won't work correctly on 700MHz LTE here in NZ because they don't support the full band28 frequency band despite claiming band 28 support.

 

My Hong Kong Xperia XZ also won't correctly on CA sites (LTE+ on the XZ screen) because of the firmware.

 

 


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  # 1848002 17-Aug-2017 11:53
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 Thanks for the responses guys, a bit of a bummer thenfrown


 
 
 
 


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  # 1848008 17-Aug-2017 11:59
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Hi, I have a S8 Rear Camera Focus problem.

 

I am one of the first ones to buy the phone on pre-order. In my household we have three of the same type of phones and only mine has a problem.

 

Since a month now, my camera intermittently when launched does not focus beyond a point and is blurry. 

 

The fix is to shake the phone or tap slightly on the top of the phone and it fixes itself. 

 

It is reported widely on the forums here

 

Initially i thought it was an App I am using or Software update, but it looks like a physical hardware problem now as I have done all sorts of troubleshooting. 

 

When the Issue occurs, if I do *#0*# and perform camera check it shows up A/F Failed. However upon shaking the phone it comes success. 

 

Samsung support has been approached and they deny it being a widespread issue and something they acknowledge (atleast the NZ ones) and they asked me to bring it to their service center for an assessment. 

 

My issue is - I cannot live without a phone and don't want to take it as I can still use it (by shaking it ;) )and have a long warranty as well. I asked if I can get a replacement straight away instead of taking time to fix if it is a hardware issue. They declined that. 

 

Does anyone here have seen this on their phones?

 

Click to see full size

 

Thanks. 


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  # 1848012 17-Aug-2017 12:05
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I take it A/F stands for Auto Focus you are foolish not to take it back under warranty ASAP

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  # 1848013 17-Aug-2017 12:06
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Linux: I take it A/F stands for Auto Focus you are foolish not to take it back under warranty ASAP

Linux

 

I understand you, but I have my own reasons why I am delaying it. It's not like they will decline it if I take it back in 2 months from now? 


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  # 1848022 17-Aug-2017 12:33
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maxeon:

 

Hi, I have a S8 Rear Camera Focus problem.

 

I am one of the first ones to buy the phone on pre-order. In my household we have three of the same type of phones and only mine has a problem.

 

Since a month now, my camera intermittently when launched does not focus beyond a point and is blurry. 

 

The fix is to shake the phone or tap slightly on the top of the phone and it fixes itself. 

 

It is reported widely on the forums here

 

Initially i thought it was an App I am using or Software update, but it looks like a physical hardware problem now as I have done all sorts of troubleshooting. 

 

When the Issue occurs, if I do *#0*# and perform camera check it shows up A/F Failed. However upon shaking the phone it comes success. 

 

Samsung support has been approached and they deny it being a widespread issue and something they acknowledge (atleast the NZ ones) and they asked me to bring it to their service center for an assessment. 

 

My issue is - I cannot live without a phone and don't want to take it as I can still use it (by shaking it ;) )and have a long warranty as well. I asked if I can get a replacement straight away instead of taking time to fix if it is a hardware issue. They declined that. 

 

Does anyone here have seen this on their phones?

 

 

 

Thanks. 

 

 

I had the same issue, took it back to spark and they sent it away and gave me a loan phone, the phone came back a week or so later saying the issue was fixed, it did it again an hour after setting it up again.

 

Went back to spark was told that they need to send it away again as they now have a warranty with the repairer, I told them no i want a replacement, spark guy said no he is sending it away again.  Took phone back, wrote email to someone at spark, had new S8 waiting for me the next day at the store.

 

It's a hardware issue, take it back NOW

 

 

 

 

 

 


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  # 1848046 17-Aug-2017 13:26
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There's always a chance that you will drop it, especially if you are tapping or shaking it to make it work. Trust me, if there is any sign of damage to the case, they will use it as an excuse to not honour the warranty. Better to get the fault repaired (again) or the phone replaced ASAP lest something unfortunate happens to it that negates the warranty.




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  # 1848048 17-Aug-2017 13:37
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mrgsm021:

 

 Thanks for the responses guys, a bit of a bummer thenfrown

 

 

It's the downside of buying a parallel imported phone or a phone not branded for the operator.

 

At the end of the day lack of CA is realistically going to make zero difference to your day to day use.

 

 


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  # 1848056 17-Aug-2017 14:05
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tripp:

 

 

 

I had the same issue, took it back to spark and they sent it away and gave me a loan phone, the phone came back a week or so later saying the issue was fixed, it did it again an hour after setting it up again.

 

Went back to spark was told that they need to send it away again as they now have a warranty with the repairer, I told them no i want a replacement, spark guy said no he is sending it away again.  Took phone back, wrote email to someone at spark, had new S8 waiting for me the next day at the store.

 

It's a hardware issue, take it back NOW

 

 

Thanks for the tip. I think I should take it back as soon as possible and seek for a replacement rather than repair. 


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  # 1848065 17-Aug-2017 14:09
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maxeon:

tripp:


 


I had the same issue, took it back to spark and they sent it away and gave me a loan phone, the phone came back a week or so later saying the issue was fixed, it did it again an hour after setting it up again.


Went back to spark was told that they need to send it away again as they now have a warranty with the repairer, I told them no i want a replacement, spark guy said no he is sending it away again.  Took phone back, wrote email to someone at spark, had new S8 waiting for me the next day at the store.


It's a hardware issue, take it back NOW



Thanks for the tip. I think I should take it back as soon as possible and seek for a replacement rather than repair. 



@maxeon You can't demand a replacement the store has every right to send it away to be checked out by Samsung as per CGA

If the handset comes back from the service agent and same issue happens again then you may have a case

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