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4570 posts

Uber Geek

# 213798 12-Apr-2017 23:36
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Rather than making a new thread for every question I had regarding my new Samsung Galaxy A3, I thought this might be easier to have all my queries in one thread (@freitasm, any chance of merging them all into this one please?)

Slowly getting there with my new phone setup. It looks like I can't transfer Whatsapp messages from my old Nokia Lumia 930 to the Samsung - anyone know of any way I can point Whatsapp to my Onedrive backup?


Also - when trying to transfer contacts etc from the old phone to the new (using Samsung Smart Switch Mobile) I connect the two devices wirelessly successfully, but then the Samsung reports "the devices have been disconnected". Any ideas on how to keep them connected?


Notifications also seem weird when the phone is locked - on my Nokia I get an envelope with a new e-mail, or an "f" with a FB message/alert, Whatsapp etc. This one doesn't seem to do that as far as I can tell. I'm sure it's just a setting but I'm not sure what one I should be looking at.


Speaking of notifications, is there any way of making it show the operator's name in the corner or something? Or at least letting me know I'm on 3G/4G instead of wifi? The icons for wifi and 3G etc look exactly the same. At least if it said "Vodafone NZ" in the corner (or similar) it would give me a clue...

Thanks in advance smile

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1288 posts

Uber Geek

  # 1763504 12-Apr-2017 23:44
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Backup your whatsapp messages using Google Drive:




Save your contacts to your Google account so you can import them easily on the new mobile when you sign into your Google account.




If you don't have a Google account make one, it's free.




Backup your photos and videos to Google Photos so you can import them on your new mobile at the same time.

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Uber Geek

  # 1763542 13-Apr-2017 07:46
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No version of Google Drive for Windows Phone, sadly ??


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  # 1763963 13-Apr-2017 17:07
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Hate to be the bearer of bad news but...



Unfortunately, at this time it is not possible to transfer your chat history to an Android or iPhone.



To sync contacts to your Samsung don't use Samsung Smart Switch Mobile follow these steps:



  1. Sync your Microsoft account with your Windows Phone.
  2. Sign in to your Microsoft account on your PC (you can do this at, then press the dropdown next to Outlook, and select People.
  3. Select Manage and choose "Export".
  4. Select whether you want all your contacts or specific ones from a folder
  5. Use Microsoft Outlook CSV
  6. Now press "Export" to store the exported contacts file "OutlookContacts.csv" on your computer (e.g. on your Desktop).
  7. Now go to and select "Go to the Old Version" (Login with a Google Account on your New Android Phone)
  8. Select "Import Contacts"
  9. Choose the file you downloaded from
  10. Follow the rest of the onscreen Instructions

4570 posts

Uber Geek

  # 1764055 13-Apr-2017 21:03
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Thanks for that, I got my contacts over :) how do I move my SMS/MMS's? Bugger about Whatsapp but that's life I guess...

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  # 1764072 13-Apr-2017 21:46
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Sorry, I don't have any experience with copying SMS/MMS's on Windows but maybe the following video's instructions will work...




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Uber Geek

  # 1764100 13-Apr-2017 22:09
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Cheers, I did find that but it doesn't work on a 930 - no SD card :(

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Uber Geek

  # 1764602 15-Apr-2017 07:26
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Anyone got any suggestions? All I need to do is transfer my SMS's/MMS's to my new phone and I'm done...would be nice to start using the new one :)


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Lifetime subscriber

  # 1764604 15-Apr-2017 08:30
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there is nothing stopping you using your new one.


the problem is your going windows phone to android, if it were android to android it would be simple.


can you not use onedrive to do it?\

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Uber Geek

  # 1764841 16-Apr-2017 04:54
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Thanks for that suggestion. I tried the second link and there seems to be an issue with my Onedrive account (can't upload backups) - I've contacted Microsoft to have a look.

4570 posts

Uber Geek

  # 1764865 16-Apr-2017 08:35
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Forgot to add, when I tried the application in the second link, it found all my contacts but no messages to transfer - which is odd, as (even with Onedrive issues) it was all backed up a week ago at the latest and should still be there to retrieve, surely?

4570 posts

Uber Geek

  # 1765188 16-Apr-2017 23:18
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I found a new app that does (mostly) exactly what I need. It didn't do MMS - but that's okay, I only had 20-odd of them. I can recommend this one, very handy indeed (for future generations that find this thread) :)


If you're in the same boat I was, here's a lifeline smile

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