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Batman
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  #1923650 22-Dec-2017 12:35
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Sometimes it's not whether someone believes you or not.

If it's reproducible and can be seen (unlike my Wi-Fi issue) then it's very easy to take a video of it.

Believing a customer is not the issue, it's the evidence of the alleged fault, it's easy to take a video of it.




Involuntary autocorrect in operation on mobile device. Apologies in advance.


dafman
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  #1924463 24-Dec-2017 11:05
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ripdog:

 

This issue is not intermittent. I just grabbed the box, turned the phone on, the setup wizard appeared, and then TWO APPS CRASHED. Including the setup wizard. The setup wizard does let me continue, and when I get to "set up as new", Google play services crashed. I had to select set up as new again.

 

 

 

You don't believe me? https://photos.app.goo.gl/RDT5zWJSnjQFGnIj1

 

 

 

 

 

 

Recording photos or video at the time it occurs are helpful. Also, I'd see if possible to visit PB Tech and for you to spend a little time with the technician with the phone to see if problems present with both of you there. Time consuming and frustrating, I know. Try to keep your communications with PB as professional as possible, try to limit emotional language  - it will help in the long run. Good luck.


 
 
 
 


ripdog
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  #1924503 24-Dec-2017 11:46
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Thanks for the advice. I can't visit the PB Tech RA office as it's in Auckland - 6 hours driving away.


Batman
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  #1924531 24-Dec-2017 12:11
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You can email video?




Involuntary autocorrect in operation on mobile device. Apologies in advance.


brownie112
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  #2025546 30-May-2018 11:48
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Does anyone have issues with the Dialer responsiveness? When you come off a call and hang up (by pressing the "End Call" button), it takes like 3 ish seconds to actually the end the call/hang up. Has anyone noticed this? 

 

Other than that(and the lack of Oreo update), enjoying this phone a lot!


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