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52 posts

Master Geek


# 223077 11-Sep-2017 20:16
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Hi all I recently got a pre owned samsung galaxy j2 but been having problems with it last night it froze up the touch pad while still running hit the soft reset using the buttons and now its stuck on the logo screen it has done this atleast twice now but the last time it came right again but this time its been stuck on the logo screen all I can access is the custom OS menu at the moment

 

 

 

would I need to take it in for repairs or is there anything else I can do?


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3508 posts

Uber Geek


  # 1862530 11-Sep-2017 20:21
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pretty chronic for running out of space and being all but useless.

 

While in recovery do a app cache clear and try a reboot/battery remove clear.




52 posts

Master Geek


  # 1862532 11-Sep-2017 20:29
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can't seem to access it stays on the logo

 

 


 
 
 
 




52 posts

Master Geek


  # 1862718 12-Sep-2017 11:00
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Got it past the logo and cleared the cache so I'll see what happens for niw

1014 posts

Uber Geek
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  # 1862731 12-Sep-2017 11:35
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 Presumably you've put a microSD card in it and set your default photo storage to it and moved as many apps as possible to it?




52 posts

Master Geek


  # 1862817 12-Sep-2017 13:51
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I don't change phones much my old phone wouldn't let me without rooting but not tried that with this one

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