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Topic # 226342 3-Jan-2018 10:07
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I have had a lot of frustration from my new Shield but most of this has had to do with incompatibility with various Android apps. 

 

Now I have run into a problem that may actually be a fault with the Shield, but the support people are trying to claim it is working as designed. I find this hard to believe and would like to know if anyone else has the same issue.

 

I have the new 2017 Shield with Bluetooth remote (not the controller). If the Home button on the remote is long-pressed, an overlay pops up with recording and other functions. To start a recording, you navigate to 'Broadcast' and click on that. The recording then starts and the overlay disappears, taking you back to whatever screen you were on. This is how it should work.

 

This is how it did work for me until two days ago. When the overlay pops up, it stays in place until you click on something else. For some reason this behaviour has now changed. If I long-press Home, the overlay appears, but as soon as I release the Home button it disappears again. I am not able to select anything.

 

I have found that I can work around this in very awkward fashion by using two hands on the remote. If I hold down the Home button I can then navigate with my other hand to start a recording. I can't believe this is how the Shield is supposed to work, especially because the design of the remote is so sleek and clearly intended for one-hand operation. It just seems incredibly clunky. There is also the point that this is not how it worked before.

 

In spite of that, the support people are telling me it is working normally. Does anyone else have this unit and can they check this for me? I'm not sure what to do next and I would be grateful for any assistance.

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 


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  Reply # 1928395 3-Jan-2018 10:37
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I just found the answer. An app I installed to add mouse functionality, which really should be there in the first place, is doing something to cause this problem. This kind of thing really is doing nothing to improve my opinion of the Shield. Anyway, I now know the cause.

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 


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  Reply # 1928446 3-Jan-2018 13:00
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You have to remember that Android TV is not really android as you will ahve used it.  Its designed for use by remote only (and keyboard at a push for typing) and apps need to be compatible with it for them to work properly.  The android boxes you have been using are just android without the 10"UX design.


 
 
 
 




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  Reply # 1928500 3-Jan-2018 14:50
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You can say that again. It seems to be incompatible in one way or another with almost every other Android app. I have been learning this the hard way. Others will say I'm just trying to use it incorrectly but I really don't understand why Nvidia couldn't at least build a mouse function into the damned thing. Without that it becomes even more incompatible than it already is. You can't even run Chrome on it because you can't click on half the places you need to. The mouse app works beautifully for that so why the devil can't Nvidia do it? This just seems capricious to me, like they are purposely crippling the remote to force people to buy the Pro version or the controller, neither of which I need for my purposes.

 

  





I reject your reality and substitute my own. - Adam Savage
 


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  Reply # 1928512 3-Jan-2018 15:33
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Nope, its just Android TV.  Google have branched the mobile OS into a TV OS and made it different in many subtle ways.  It was designed as a competitor to Apple TV, and to be used with the remote.  My Mi Box is the same, a single remote with a few buttons, keyboard support but mouse is very limited and only works if its a combined keyboard/trackpad combo.  Google I think intend for most to use voice control to deal with the searching aspect.

 

I'm not sure on Apple TV but that is likely similar in restrictions, or perhaps worse.




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  Reply # 1928534 3-Jan-2018 17:10
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It is interesting that you mention Google voice control. I haven't gone into that because my focus is on the Shield and Google is a separate issue here. But their voice control is an absolute turkey and as far as I am concerned a complete waste of my time and money. I tried it at first but it misses about 3 words in every four and many words it can't get right no matter how many times I repeat. I should mention that I have an American accent and no speech impediment. The voice recognition is absolute crap. After repeating simple, common words (like Pluto) dozens of times and still getting garble I now avoid it completely and just click through to the keyboard. What a pile of steaming censored that is!

 

I am aware from all the Google Home fanboys here that the technology must work for some people, but it doesn't work for me and I wish Google would stop trying to impose its vision of how things should be on everybody. I like text. I am not afraid of the written word. I hate YouTube videos and I hate talking to goddamn machines. I am perfectly happy to type my search requests. I wish Nvidia would replace that stupid microphone taking up most of the remote with buttons that actually do something useful.

 

  





I reject your reality and substitute my own. - Adam Savage
 


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  Reply # 1928539 3-Jan-2018 17:50
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nVidia won't as then it won't be Android TV; voice input is a key compliance requirement which is why all the proper android TV boxes have it.




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  Reply # 1928547 3-Jan-2018 18:26
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Of course they won't but if you're going to cram something like this down people's throats you ought to at least make sure it works first. I know I am shouting against the wind so I will end this rant here. I guess I have made my feelings clear enough. Thanks for listening.

 

 

 

 





I reject your reality and substitute my own. - Adam Savage
 


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