Light bleed on Galaxy Note 8

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Djmixerdomo

255 posts

Ultimate Geek

#1931061 5-Jan-2018 21:36

klyster: I think it's light from the screen travelling down to the edge and the edge isn't masked properly along the edges.

It isn't light bleed in the traditional sense, it's more refraction....imo of course.

I think it's just because the screen/glass is curved and the light that comes from the edges of the screen is 'directed' away from your face, appearing dim. And when you view the phone from an angle you seen the edges 'head-on' and see them at their proper brightness.

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TheoM

228 posts

Master Geek

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#1931072 5-Jan-2018 22:06

Djmixerdomo:

klyster: I think it's light from the screen travelling down to the edge and the edge isn't masked properly along the edges.

It isn't light bleed in the traditional sense, it's more refraction....imo of course.

I think it's just because the screen/glass is curved and the light that comes from the edges of the screen is 'directed' away from your face, appearing dim. And when you view the phone from an angle you seen the edges 'head-on' and see them at their proper brightness.

Quite possibly, in which case the light bleed we're seeing isn't actually light bleed (at least not in the traditional sense), it's just physical limitations of the material. On that note, however...

We're seeing some phones that have this type of light bleed, and some that don't, which raises questions like why do some phones have this issue, while others of the same submodel don't?

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hadenkose

169 posts

Master Geek

#1932045 8-Jan-2018 10:42

I was about to take my Note 8 to the service centre to get them to replace the screen because of this issue (under warranty). What ended up happening is that I dropped my phone (from a very low height) and it cracked the bloody screen. I had a Whitestone screen protector and Spigen Liquid Air case on, both of which were totally fine! My screen looked like it had a stone chip on the edge with about 4 cracks stretching across the top of the phone. Long story short, Samsung will not repair the light bleed under warranty with the cracked screen (even though it was there before any screen crack). Pretty standard out for them I imagine.

So $450 later I am hoping that the new screen will not have the light leakage problems - I'll get it back this week.

networkn

Networkn
32215 posts

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#1932052 8-Jan-2018 11:01

$450 isn't as bad as I thought it would have been.

Who did the repair and are they using genuine Samsung Kits?

hadenkose

169 posts

Master Geek

#1932108 8-Jan-2018 11:29

networkn:

$450 isn't as bad as I thought it would have been.

Who did the repair and are they using genuine Samsung Kits?

Yeah, better than I thought as well. I took my phone into the Samsung Customer Service Plaza in Albany and they are doing the repair - I certainly hope they use genuine Samsung parts! haha

The front assembly is quoted at $364 inc gst. The rest of cost is made up of labour, a rework kit and the initial inspection fee.

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