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119 posts

Master Geek
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Topic # 232157 2-Apr-2018 07:06
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Good Morning,




My daughters Mate 7 is 23 months old and has started randomly shutting down and not always coming back up in a reboot (freezes at the huawei screen)


I am planning to take it into the retailer tomorrow. Still have the receipt. What are the options open to me?



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  Reply # 1987010 2-Apr-2018 07:16
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Have you hard reset the handset?



Ex JohnR VodafoneNZ 17 years 4 days

119 posts

Master Geek
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  Reply # 1987012 2-Apr-2018 07:18
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Yes. Been through that and no joy. It's unusable, only stays on a few minutes.


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  Reply # 1987126 2-Apr-2018 11:54
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take it back its still in warranty i would assume

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