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450 posts

Ultimate Geek
+1 received by user: 75


  Reply # 2082704 2-Sep-2018 11:00
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Dingbatt: Having re-read your first post again. Can you just confirm it is crashing Android on your TV when you play NF or YT on your PS4? Or is it crashing the PS4? (Both Sony products, but probably just a coincidence). I'm assuming it's just the TV.

Even on my LG TV (running WebOS), the Netflix app doesn't play nice all the time. After a while of watching it ignores IR commands and will only respond to the 'Magic Remote' wireless signals. So maybe the developers of the Netflix apps need to have a look at their coding. Might be worth dropping a line to the developers of the Netflix App for Android if that ends up being the source of the problem.
Even though it comes with the TV, and may even be baked into OS, Sony will probably say it's not their problem if it is the app.

 

 

 

It's crashing the TV. The TV boots back up as if a factory reset has been done, but I dont lose any settings.

 

I haven't had a chance to test the TV this weekend so I haven't been able to do some of the suggestions on here. 


368 posts

Ultimate Geek
+1 received by user: 36


  Reply # 2083099 3-Sep-2018 11:24
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Hi myndlyz,

 

If you bought the TV in May, and after what you have done and to check if its not a Hardware Issue get it swapped out by Noel Leemings. I don't have an Android TV but I'm assuming when you setup the New TV all your Apps will re-download like a phone ? 

 

 

 

If its still happening you will also know its an issue with OS / TV itself with the Apps again not your problem.  The choice should be then with you  to work around the issues or change to a different TV.

 

 

 

FYI - I'm using a Tizen powered Samsung and it just works, then if you want the ability to use Android on your TV you could get one of those Media Boxes e.g. Xiaomi Media player they are cheap.


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