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35 posts

Geek
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  Reply # 2093062 19-Sep-2018 11:25
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I'm keen to get the new model but only if they have fixed the REALLY annoying problem where when you cross your arms and the watch ends up under your opposing forearm - the forearm presses against the watch face and suddenly you're on the mode of changing watch faces. Any movement of your arms and your watch face is changed. Happens a lot mostly at night for some reason. Sort it out Samsung, should be a simple fix i would have thought. Other than that, great watch.




128 posts

Master Geek
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  Reply # 2093067 19-Sep-2018 11:35
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Can any of the people with the Galaxy watch comment on if their step counts are working?  Relevant thread here:

 

https://us.community.samsung.com/t5/Wearable-Tech/New-Galaxy-Watch-does-not-count-steps/td-p/384843

 

As far as I can work out:

 

It's a software problem that also exists in the Gear S3 and Gear Sport but only after they upgraded to Tizen 3

 

Heart rate tracking is also a bit iffy but I care less about that and it's always been a problem on Samsung Watches.

 

The Galaxy Watch announcement boasted about "new and improved health algorithms" so I suspect it's related to that.

 

Rebooting fixes it for a while and turning off some of the automatic activity detection can help but doesn't always.

 

 

 

What I would like to know is is this issue effecting everyone but only some have noticed or is it only effecting some people.  To tell if you have this problem you should compare the step count from your phone vs the watch in samsung health by clicking on "all steps" and bringing up the dialog in the screenshot below:

 

 

I am still in a big dilemma of what to get.  I can get the refurbed gear sport for $240 off amazon and the 46mm watch off the samsung web site for $489.  I think thats a good deal, I prefer the form factor but we have been waiting forever for smart watches with better battery life so I am happy to spend the money on the Galaxy Watch.  At least I was until the bad reviews about this issue start rolling in.

 

 

 

$500 is a lot to spend on a new watch just to find one of the key features doesn't work.  I think it will be fixed with a software update but then there is no guarantee and those Gear Sport owners are still waiting...

 

Keen for feedback if anyone has any.

 

 


36 posts

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  Reply # 2093118 19-Sep-2018 12:56
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From my use watch steps always seemed ok once in a while glitch would come up with 100 km but otherwise always seems ok . Phone steps I found never reliable as always so different varied between 5 km and 20 km and average 10 km.When first got watch compared steps on striiv , cheap chinese smartwatch , and samsung neo always similar but phone totally different.

 

This forum has a lot info about watch and shealth and interesting comparing to garmin watch

 

https://www.reddit.com/r/galaxywatch


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  Reply # 2096414 25-Sep-2018 21:07
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galaxy watch in nz, do they have independent sim with separate mobile number?





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  Reply # 2096416 25-Sep-2018 21:09
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@landcruiserguy:

Cameron24:


Has there been any word on the LTE model coming into NZ yet? Also on a side note, why only Rose Gold for the 42mm LTE model?



42mm comes in black as well as rose gold.  No word of an official release of the LTE version.  The gear S3 only got released by Spark which is annoying if you are with one of the other telcos.



how does the LTE version work? wil you have separate number?





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