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nzskater: Still waiting for my pre ordered Mate 20 to arrive. No update from Huawei or NL on when stock will be available. Gave up waiting and bought an iPhone XS while I wait, will decide between the two once it eventually turns up, or cancel my order if I find the iPhone holds my attention.
nzskater: Still waiting for my pre ordered Mate 20 to arrive. No update from Huawei or NL on when stock will be available. Gave up waiting and bought an iPhone XS while I wait, will decide between the two once it eventually turns up, or cancel my order if I find the iPhone holds my attention.
Spark store tonight told me they had to try pretty hard to get mine, they said it's like gold.
I seem to be on a different firmware to my other one.
This one doesn't even have the LTE Advanced High speed option - no update available.
9.0.0.122
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
I was at PB Tech today buying something else. My green screen is not that flash and I even notice it in full light now. I was told the only option available for warranty was full refund of the bundle.
Apart from the green screen issue I absolutely love the phone. @NikT is there likely to be a repair option available in the future?
Cheers, Matt
My views (except when I am looking out their windows) are not those of my employer.
is there any green screen or other known issue with the mate 20 (not pro) ?
hairy1:I was at PB Tech today buying something else. My green screen is not that flash and I even notice it in full light now. I was told the only option available for warranty was full refund of the bundle.
Apart from the green screen issue I absolutely love the phone. @NikT is there likely to be a repair option available in the future?
Cheers, Matt
Product Manager @ PB Tech
Smartphones @ PB Tech | Headphones @ PB Tech
NikT: Unfortunately without an ETA on more stock coming into the country, there's not much else that can be done right now - but I'm sure there will be a solution when replacements come into free supply.
I'd love to know how huawei are with you on that one?
Case by case basis, or agreeing it's an issue?
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
Hey guys, I would like to share my experiences with the green screen tint. i purchased my emerald green mate 20 pro from pb tech and received it on launched day. I notice the green tint after 2 weeks of usage. I called up Huawei and they told me to take it to the authorised repair centre which is fonefix in mt wellington for replacement. I popped into there today, they verified the fault and replaced it with a full retail unopened box within an hour. They know that the fault is only with LG displays, so the replacement once is an BOE display. Im very happy with the huawei service!
Remember to backup your phone before taking it in, and bring the box and accessories too!
livisun:
Hey guys, I would like to share my experiences with the green screen tint. i purchased my emerald green mate 20 pro from pb tech and received it on launched day. I notice the green tint after 2 weeks of usage. I called up Huawei and they told me to take it to the authorised repair centre which is fonefix in mt wellington for replacement. I popped into there today, they verified the fault and replaced it with a full retail unopened box within an hour. They know that the fault is only with LG displays, so the replacement once is an BOE display. Im very happy with the huawei service!
Remember to backup your phone before taking it in, and bring the box and accessories too!
damn, i had to get mine sent away etc. I'm fearing this one will be dodgy aswell being LG screen
Will be looking to go directly if i can next..
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
#include <std_disclaimer>
Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.
hio77: Oh no.
I think it may even be worse on this one!
Lay down watching some YouTube... Notice not just green edges but streeks across the screen like its been put on like bad wallpaper!
I'll retest tomorrow and check how well photos were in the morning....
Man unlucky, i have not noticed the issue on mine at all (LG as well). Had another look last night with brightness set to min, in a dark room in the camera app and could not see any green.
Maybe i am just lucky
Batman: Just a sec, everyone with the green issue is on the oled not the lcd one?
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