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Kiwiavi8
48 posts

Geek


  #2191126 5-Mar-2019 10:07
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mattwillmart:
Ratez: I feel for customer service.

Why are we hounding them before the official release date?
Phone them on the release date.


They have my number set to port on the evening of the 6th - two days before release.

 

 

 

Only reason I am is I placed the order Thursday last week, and I haven't received an order confirmation.  I did receive an 'order accepted' automated email at 2am Sunday morning, several days later.

 

 

 

I just want confidence that my order is underway!


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mattwillmart
50 posts

Geek


  #2191128 5-Mar-2019 10:15
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Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?

landcruiserguy
723 posts

Ultimate Geek


  #2191129 5-Mar-2019 10:16
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mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?


What was your address?



sparkz25
750 posts

Ultimate Geek
Inactive user


  #2191130 5-Mar-2019 10:17
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mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?


This is courierpost check the vid i posted a link to on the prrvious page
I would say its your new phone

mattwillmart
50 posts

Geek


  #2191150 5-Mar-2019 10:57
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sparkz25:
mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?


This is courierpost check the vid i posted a link to on the prrvious page
I would say its your new phone


False alarm. My partner had ordered something I wasn’t aware of. Drat!

landcruiserguy
723 posts

Ultimate Geek


  #2191154 5-Mar-2019 11:06
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mattwillmart:
sparkz25:
mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?


This is courierpost check the vid i posted a link to on the prrvious page
I would say its your new phone


False alarm. My partner had ordered something I wasn’t aware of. Drat!


She's playing with your new phone bro. It's the old switcherydo with the decoy package.

nzrock
113 posts

Master Geek


  #2191295 5-Mar-2019 12:09
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mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?

 

 

 

If it is coming from 2degrees, I just looked at the nzpost tracking app & it says `signature not required' for mine




dpw

dpw
843 posts

Ultimate Geek

ID Verified
Trusted

  #2191367 5-Mar-2019 13:31
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I got a message from my wife around 8:30am that my whole order has been delivered, including the TV. Unfortunately I'm stuck in the office until 2:30pm 😢 On the upside, it was indeed "Next Day" delivery as they stated!





Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut!

http://savitarbernese.com | https://nz.linkedin.com/in/danywu


mattwillmart
50 posts

Geek


  #2191370 5-Mar-2019 13:40
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dpw:

 

I got a message from my wife around 8:30am that my whole order has been delivered, including the TV. Unfortunately I'm stuck in the office until 2:30pm 😢 On the upside, it was indeed "Next Day" delivery as they stated!

 

 

Vodafone, right?  What day did you submit your order originally?


dpw

dpw
843 posts

Ultimate Geek

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  #2191371 5-Mar-2019 13:42
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mattwillmart:

 

dpw:

 

I got a message from my wife around 8:30am that my whole order has been delivered, including the TV. Unfortunately I'm stuck in the office until 2:30pm 😢 On the upside, it was indeed "Next Day" delivery as they stated!

 

 

Vodafone, right?  What day did you submit your order originally?

 

 

 

 

Yes, Vodafone. I ordered on 26th Feb.





Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut!

http://savitarbernese.com | https://nz.linkedin.com/in/danywu


mattwillmart
50 posts

Geek


  #2191372 5-Mar-2019 13:44
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dpw:

 

mattwillmart:

 

dpw:

 

I got a message from my wife around 8:30am that my whole order has been delivered, including the TV. Unfortunately I'm stuck in the office until 2:30pm 😢 On the upside, it was indeed "Next Day" delivery as they stated!

 

 

Vodafone, right?  What day did you submit your order originally?

 

 

 

 

Yes, Vodafone. I ordered on 26th Feb.

 

 

Interesting.  I put my order through on the 23rd but ordered the 1 TB Ceramic White S10+. Hope there isn't a supply issue with the 1 TB phones.  (Would have guessed this would be the least popular model.)


hazza87
352 posts

Ultimate Geek


  #2191393 5-Mar-2019 15:10
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I have moved from 'Order placed' to 'preparing dispatch' direct from Samsung (ordered on 1st March) - S10 128Gb in black.


Geektastic
16796 posts

Uber Geek

Trusted
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  #2191396 5-Mar-2019 15:27
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mattwillmart: Courier Post just put a small, unknown package on my doorstep according to my security system. Hmmm

There’s no way they’d deliver without a signature, right?

 

 

 

Put or threw?






Geektastic
16796 posts

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Trusted
Lifetime subscriber

  #2191399 5-Mar-2019 15:29
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mattwillmart:

 

dpw:

 

mattwillmart:

 

dpw:

 

I got a message from my wife around 8:30am that my whole order has been delivered, including the TV. Unfortunately I'm stuck in the office until 2:30pm 😢 On the upside, it was indeed "Next Day" delivery as they stated!

 

 

Vodafone, right?  What day did you submit your order originally?

 

 

 

 

Yes, Vodafone. I ordered on 26th Feb.

 

 

Interesting.  I put my order through on the 23rd but ordered the 1 TB Ceramic White S10+. Hope there isn't a supply issue with the 1 TB phones.  (Would have guessed this would be the least popular model.)

 

 

 

 

I ordered on 26th from VF and have not even received confirmation email as yet. I have spoken with them twice about other matters and on each occasion I asked them to check whether the order was extant in the system and they assured me it was.






nzrock
113 posts

Master Geek


  #2191415 5-Mar-2019 16:04
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my S10/white was order from 2 degrees on friday the 1st of march + i have had notification that it is currently processing at the courier depot


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