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Topic # 83628 19-May-2011 14:08
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I've just upated the software version on my LG P500 from V10a to V10b. The upgrade worked ok, but I have been unable to get my paradise account successfully reset up on the phone since the upgrade (it was working well before the upgrade).

After I upgraded, I went into 'settings' 'applications' 'Manage applications' 'all' 'email' and cleared the data so I would be able to re-set up my accounts.

Hotmail set up ok, but I am having difficulty with Paradise.

For Paradise, I am set up the incoming pop3 server as 'pop.paradise.net.nz'  - the phone successfully checks incoming server, then asks for outgoing SMTP server, which I input as 'smtp.paradise.net.nz'. When it checks outgoing server settings, it states "Set Up could not finish - unable to open connection to server".

ps. other settings on the outgoing server screen are Port = 25 (selected automatically by phone) and security type = none (also self selected by phone.

Any ideas what I am doing wrong?

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  Reply # 471116 19-May-2011 14:19
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ps. I have also tried 'pop3.paradise.net.nz' for incoming server, but still get same result on outgoing server ie. unable to connect

n4

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  Reply # 471226 19-May-2011 17:54
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Were you connected via Wifi to your Paradise connection when you did the set-up or via mobile data?




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  Reply # 471254 19-May-2011 19:02
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n4: Were you connected via Wifi to your Paradise connection when you did the set-up or via mobile data?


I've tried setting up with both wi-fi and data - same result with both.

If anyone has a paradise account, I'd appreciate if you could check your settings in your phone and advise.

Also, I'm now getting two sms notifications in the notification bar for one sms - not sure if that is upgrade related as well. Am beginning to regret upgrading ... GGGrrrr!!!!!!!!!!!!!!!!



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  Reply # 471263 19-May-2011 19:18
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Ok, after changing my paradise password, several failed attempts later, I finally managed to get paradise locked in (moments before android went flying out window).

So, all good now (phew).

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