Great service from online retailers

By Steve Biddle, in , posted: 14-Nov-2006 09:48

We tend to hear and read a lot of complaints from people who have received poor service from online retailers so I thought it was time I congratulated a few stores that I have received excellent service from

These guys have to set the benchmark when it comes to providing service - a great website, great customer service and overnight delivery in most cases. If you're after any flash media you have to be stupid to go elsewhere (and they sponsored Geekzone 06!)

I've purchased various items of hardware from Aquilatech recently and they are another example of how to keep customers happy - provide great service & great pricing.

Plenty of other retailers could learn a lot from the retailers above!

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sbiddle's profile

Steve Biddle
New Zealand

I'm an engineer who loves building solutions to solve problems. I'll also a co-founder of the travel site. 

I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)

  -xDSL deployments

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.

+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.

You can contact me here or by email at