Hamilton pair fuming over TV text rip-off

By Steve Biddle, in , posted: 11-Jan-2007 12:45

From stuff today

"A Hamilton woman who entered a television text competition is fuming that her mobile phone provider refuses to do anything to stop money being taken from her. "


Hellooooo..Welcome to the real world.

I personally think premium rate SMS competitions should be banned in NZ but the simple fact is they aren't. Why is this woman bleating to the media however that Vodafone are some how to blame? If you want to be unsubscribed from the service pay your $3 to send in a TXT which will stop the service.

For once I want to defend Vodafone. I'll be annoyed if you refund this customer due to her stupidity. Compare it to another real world scenario - should Holden be responsible for your speeding tickets if you get caught speeding in one of their cars?

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Comment by TinyTim, on 11-Jan-2007 14:52

Generally agree, the small print on the ads tell you what's coming. However it's still a scam, existing solely to make loads of money. But wasn't there a similar story on the news last night or so, with a 12yo girl caught in the same trap - and don't the ads say you have to be 14? Who takes the responsibility for ensuring the people who enter are eligible?

Comment by tonyhughes, on 11-Jan-2007 15:26

Should be illegal as a scam, but as pointed out, its not illegal. Its not the telcos fault, but I beleieve they should simply refuse this kind of promo on their networks. Its just soooo wrong in every way.

BUT, at the end of the day, if you dont read the conditions that are displayed, then you shouldnt go crying to anyone for losing your money.

What would I do if my kids got caught up in it? Uhhh dunno. If I couldnt get a resolution from the company concerned, I would do some digging (its amazing what info you can find on the internet, and simply by calling people and bullshitting or asking nicely), and I would confront them, or slash their tyres or something.

(Disclaimer: the entire comment above could be false.... or something)

Comment by SNicolle, on 11-Jan-2007 21:47

they should be banned, but all in sundry probably make a decent premium off it

Comment by Gerard, on 16-Jan-2007 09:21

I was taken in by this but I did not send the text, my wife did. I have looked at these adverts since and cannot read clearly the small print from my arm chair in front of the TV I believe it is very irresponsible that Vodafone will refuse to block a number that a customer requests. Where's the customer service? or does the customer not matter, is vodafone the telecom of the cellphone market?

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Steve Biddle
New Zealand

I'm an engineer who loves building solutions to solve problems.

I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)

  -xDSL deployments

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.

+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.

You can contact me here or by email at stevenbiddle@gmail.com