TelstraClear you fail.

By Steve Biddle, in , posted: 21-Nov-2008 12:59

I obviously haven't paid my TCL bill - at least that's what the recorded message says that just rang me on my mobile.

What was interesting to see was they they were attempting to set the CID so it originates from their residential credit services.. except that they have the CID wrong!

On my mobile I see 064508889977 - obviously this needs another 0 at the start so it says 0064508889977 so the call will connect. The idea of sending the CID is great, I'm just not sure how many people you will get returning the call since you're using the wrong number!

/me now wonders if I should not pay my bill next month to see how long it now takes to fix this! :-)



Edit: It appears that this issue may not infact be a TCL issue so I might owe TCL an apology! :-)

It appears that Vodafone have their switch incorrectly configured and it's not handling CID correctly.

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Steve Biddle
Wellington
New Zealand


I'm an engineer who loves building solutions to solve problems.


I also love sharing my views and analysis of the tech world on this blog, along with the odd story about aviation and the travel industry.

My interests and skillset include:

*VoIP (Voice over IP). I work with various brands of hardware and PBX's on a daily basis
  -Asterisk (incl PiaF, FreePBX, Elastix)
  -Polycom
  -Cisco
  -Linksys
  -Patton
  -Zyxel
  -Snom
  -Sangoma
  -Audiocodes

*Telecommunications/Broadband
  -xDSL deployments
  -WiMAX
  -GSM/WCDMA
  -WiFi

*Structured cabling
  -Home/office cabling
  -Phone & Data

*Computer networking
  -Mikrotik hardware
  -WAN/LAN solutions

*Wireless solutions
  -Motel/Hotel hotspot deployments
  -Outdoor wireless deployments, both small and large scale
  -Temporary wireless deployments
   
*CCTV solutions
  -Analogue and IP

I'm an #avgeek who loves to travel the world (preferably in seat 1A) and stay in nice hotels.


+My views do no represent my employer. I'm sure they'll be happy to give their own if you ask them.


You can contact me here or by email at stevenbiddle@gmail.com

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