What was interesting to see was they they were attempting to set the CID so it originates from their residential credit services.. except that they have the CID wrong!
On my mobile I see 064508889977 - obviously this needs another 0 at the start so it says 0064508889977 so the call will connect. The idea of sending the CID is great, I'm just not sure how many people you will get returning the call since you're using the wrong number!
/me now wonders if I should not pay my bill next month to see how long it now takes to fix this! :-)
Edit: It appears that this issue may not infact be a TCL issue so I might owe TCL an apology! :-)
It appears that Vodafone have their switch incorrectly configured and it's not handling CID correctly.
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Comment by antoniosk, on 21-Nov-2008 19:30
What number were you called on?
Do you have a voip landline number?
Comment by LennonNZ, on 21-Nov-2008 19:41
Yes. in NZ the standard is to send the CID without the 1st leading 0 and its up to the phone to add the extra 0 to display to the user.
Its how CID on Telecom, Vodafone, Orcon, Telstra Landlines works.
but Steve said it was TelstraClear calling his mobile phone.. so TelstraClear most likely have set the A number to be an incorrect number..
Also as far as I know you cannot call tolls free (0508xxxxx) from overseas.. so if the person was overseas AND the A party was correct.. you could not call the number....(you may from a roaming cell phone??)