Anybody who knows me and has read my numerous blog posts about Uber will know I’m a fan. I’ve used Uber in a number of countries and love both the concept of the product, and the product itself.
In the last month I’ve used Uber to get from my office in Wellington to Wellington airport. Both times I’ve been charged $25, and on both occasions the fare estimate was significantly less than this. After spending a bit of time looking into this it seems that Uber charge a flat $25 rate to get from Wellington Airport <-> Wellington CBD according to the Uber website, but make no mention of this anywhere in the app. For areas in the city (such as my office) where the estimated fare is in the $16 - $21 price range depending on the time of the day, you’re automatically charged $25 for the journey. As much as I like Uber, I don’t like being ripped off, and Uber have ripped me off. Twice.
Lets have a look a few random locations around Wellington
And the Uber website
I asked @uber_nz about this on Twitter, but it seems they’re not the most prompt when it comes to engaging on social media.
In the meantime you may want to be wary of being overcharged. There are a number of taxi companies that only charge $20 flat rate to get from the CBD to the airport.
Other related posts:
No, AT aren’t stealing your money. How Stuff confused a nation.
The perils of using Airbnb during big events
How to remotely control your heat pump from your phone for under NZ$25
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