Basically brother have built lots of faulty printers and faxes that bring this error up and a quick Google search shows this is a fairly large scale problem!
I've just tried to contact Brother NZ to see what they will do about it. Thanks but no thanks, I don't want to pay $1.99 per minute for an 0900 number.
Their other means of contact is a web form
This has to be the worst piece of web design anywhere. Only alphanumeric characters and numbers are permitted. This means you cannot use any non alphanumeric characters including simply full stops, commas or anything else that are common in English , . ' that is not an alphanumeric character. This resulted in me taking over 10 minutes submitting my enquiry until it would finally work since I tend to use punctuation in my writing and not try and write a letter in txt speak!
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Comment by freitasm, on 26-Jul-2006 11:45
Oh... As bad as Mcdonald's New Zealand, which is using Frontpage to create their site and the contact forms is broken (it appears the server does not have the Frontpage extensions). Ah, and e-mails to firstname.lastname@example.org go unanswered. Well done guys! Welcome to the Internets, a series of tubes (R)!