Currently connected at 26.4kbps, my first dialup session in over a year. Its very painful!
Phone Xtra, and they said an authentication server is down, confirmed the Waikato line number im on is part of the affected group of connections, and gave no ETA for repair, other than "tomorrow morning hopefully".
Given the recent track record, id say that this might send a few customers packing off to other ISPs such as Slingshot or IHug.
Shame on you Xtra - wheres the redundancy?
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I want broadband, why do I have to wait 3 days to even know if its POSSIBLE?
Comment by cokemaster, on 1-Jun-2006 00:55
Are they going to make customers 'apply' for the outage refund again?
Comment by Todd Gordon, on 1-Jun-2006 08:39
Hi there, I work in the marketing team at Slingshot and I'm prepared to offer all those frustrated Xtra braodband customers 2 months free broadband if they choose to switch to Slingshot. If anyone is keen to take advantage of the offer just email me at firstname.lastname@example.org. Cheers, Todd
Comment by juha, on 1-Jun-2006 09:15
So... does GZ work on dialup and lowspeed one to boot? Been meaning to try as I think I've got dialup access with my Xtra DSL account.
Comment by sbiddle, on 1-Jun-2006 09:23
Thanks for the offer Annette but the outage also affected UBS customers - switching to Slingshot may not give people the interweb either..:-)