I do know that they listen to their users as much as possible...
we have German and Japanese high school students board with us and they suck the data, so I emailed TeAroha and begged for a 30Gb plan (we were on 20) and he said he couldn't give me one, but he could give me the 40Gb plan that a few others have but isn't listed - for about $10 more than our existing one was... sweet :)
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