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641 posts

Ultimate Geek
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Topic # 97181 13-Feb-2012 10:28 Send private message

It is not obvious to me where you click to report a fault such as yesterday's TelstraClear cable outage in the Wellington area. Perhaps a button should be added on the forums page on e.g. the "Home Forums News etc" ribbon.

This may reduce faults appearing in the Forums section like Yesterday's TelstraClear - No Internet access forum.

Perhaps there is a reason the "Geekzone ISP/Telco Fault Report" link is hard to find - or I am blind and can't see where it is located.

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  Reply # 580723 13-Feb-2012 10:31 Send private message

In the text between the bottom of the post, and above the Quick Reply box is the link.

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  Reply # 580727 13-Feb-2012 10:34 Send private message

When creating a new topic:



When replying to a topic:



In our frontpage:



At the bottom of every single page on Geekzone:








641 posts

Ultimate Geek
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  Reply # 580728 13-Feb-2012 10:34 Send private message

Oh, I see, I am blind. Still a more obvious place would be helpful. I looked at the top and for a forum with that name.



641 posts

Ultimate Geek
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  Reply # 580737 13-Feb-2012 10:46 Send private message

I never go to the "frontpage" as I have the Forums link bookmarked. I see creating a new topic shows the link. I now also see it is listed under Site features.

Thanks for helping me "see".




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