I've had Skype installed and with credit for about 3 years now but have never really used it for more than making prank calls to my flatmates until today. After a billing stuff up with Yahoo Small Business in the US I decided to try my luck phoning a US 800 number via Skype on my Telecom Connection (they never answered my email sent two weeks ago). Over two calls for a total of 25 minutes there was not a single echo, glitch, drop or delay. The quality was better than my POTS line to the US and it was free. I have to say all you people that have been talking up VOIP solutions on these boards may have been on to something, haha .