Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




169 posts

Master Geek
+1 received by user: 2


Topic # 71560 12-Nov-2010 13:37 Send private message

Anyone had any experience with this?  After 45 minutes on and off hold to someone that had no idea what they were doing i was told it would cost $70.00 and take 10 business days as a whole new sim would have to be sent? Surely you don't have to send a whole new sim and charge $70?


Create new topic
1421 posts

Uber Geek
+1 received by user: 56

Subscriber

  Reply # 403887 12-Nov-2010 13:55 Send private message

You're luck to get that far with Telstra. Just port it to 2 Degrees, it's online and really easy.

80 posts

Master Geek


  Reply # 403896 12-Nov-2010 14:17 Send private message

nope - it should be an easy process....

2Degree and Telecom take about 4-48 hours turn around.


6 posts

Wannabe Geek


Reply # 413775 6-Dec-2010 22:51 Send private message

oh boy I had major headaches with this.  I signed up for telstraclear's new mobile plan and asked if I could port my Vodafone number at a later stage.  The operator said yes and I twice asked that this wouldn't cost or be a problem to which they said no cost, no probs.  Weeell, 3 weeks later I tried to port my number and that then started a 3 month ordeal in which I had to call numerous times, got told I couldn't port, then it would cost ($70 I think), then told no problem with porting, and round and round.  Finally got my number ported after much arguements with no cost although they made it sound like they were giving me great customer service by "waiving" the fee.  They did need to send me a new sim card with the ported number - I asked them why when 2degrees could do it over the phone and the telstra person I was talking to at the time said "they didn't understand how 2degrees did that"!  Jeez aren't these guys a major telecommunications company!
Of course now I'm being charged for a 2nd mobile account as they've forgotten to cancel the initial sim card.  Back to being on hold with their call centre....

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Orcon Global Mode launched
Created by freitasm, last reply by tgzerozone on 28-Aug-2014 11:19 (95 replies)
Pages... 5 6 7


Advice on Residential Fence replacement and neighbour
Created by networkn, last reply by nickrout on 27-Aug-2014 19:45 (26 replies)
Pages... 2


What would show if the net went down?
Created by gnfb, last reply by gnfb on 27-Aug-2014 23:33 (25 replies)
Pages... 2


Moving to Auckland - advise & recommendation
Created by nakedmolerat, last reply by nakedmolerat on 26-Aug-2014 22:48 (47 replies)
Pages... 2 3 4


Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by kenkeniff on 27-Aug-2014 10:32 (182 replies)
Pages... 11 12 13


XtraHost - Closing
Created by achieveit, last reply by quickymart on 27-Aug-2014 18:57 (19 replies)
Pages... 2


Another Gaming computer help question
Created by Lyderies, last reply by timmmay on 26-Aug-2014 18:06 (38 replies)
Pages... 2 3


Lightbox press event release
Created by freitasm, last reply by CraigY on 28-Aug-2014 12:38 (533 replies)
Pages... 34 35 36



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.