I have an ANZ USD travel card. After a trip to the States last year most of the transactions that we carried out in the States were charged a currency conversion fee. After a week of calls and a pretty frustrating experience with ANZ (the standard customer services team didn't seem able to deal with this) it all got sorted and I had a whole lot of transaction fees refunded. Fast forward 12 months and it has been happening again with US currency transactions.
I have called ANZ yet again and someone promised to call me back but I haven't heard from anyone.
Has anyone had a similar experience?
I am going to try and get the currency fees reversed, use the credit up on it and close the account. It is a good concept but in practice just doesn't work.....