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WorldxChange

Topic # 81782 18-Apr-2011 15:26 Send private message

Presently we have a hardware issue that was affecting some users for Internet and Mail this occurred at 14:05, whilst repairing the issue a problem has occurred at around 15:10 which has taken all ISP services offline, this includes DNS which will affect some VFX users as well,

We hope to have this resolved shortly and apologize for the inconvenience 




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Ultimate Geek


  Reply # 460172 18-Apr-2011 15:32 Send private message

Thanks for the update, and thank you for putting a message on your 0800 number - very helpful.

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  Reply # 460173 18-Apr-2011 15:35 Send private message

Is that the reason for all the disconnects today? (DSL drops out, disconnects and reconnects after 30-60 seconds with a new IP)



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  Reply # 460174 18-Apr-2011 15:36 Send private message

kyhwana2: Is that the reason for all the disconnects today? (DSL drops out, disconnects and reconnects after 30-60 seconds with a new IP)



the issue started at 14:05 and is almost resolved, if you had some issues it would only have been between these times




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  Reply # 460175 18-Apr-2011 15:36 Send private message

Had MAJOR DVX problems this morning - thought it was us =p







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  Reply # 460176 18-Apr-2011 15:40 Send private message

Zeon: Had MAJOR DVX problems this morning - thought it was us =p


There were no issues this morning Jonathan all should have been fine. what issues did you have ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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Geek


  Reply # 460177 18-Apr-2011 15:42 Send private message

Those who use DVX are probably rather accustomed with the issues not being internal..... :)

 

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Ultimate Geek


  Reply # 460179 18-Apr-2011 15:45 Send private message

Services are back for me. Yay.



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  Reply # 460183 18-Apr-2011 15:56 Send private message

bleetz: Those who use DVX are probably rather accustomed with the issues not being internal..... :)

 



Not funny or true so care to back that up or are you just trolling,  I would say you will generally see that the DVX / VFX services are the most reliable VoIP offerings in the market, in this case DNS was the cause of issue for users that are using pan.wxnz.net.   




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



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  Reply # 460185 18-Apr-2011 15:58 Send private message

Issue's should have been fully resolved at around 15:30 onwards




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  Reply # 460190 18-Apr-2011 16:11 Send private message

What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.

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Red Jungle
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  Reply # 460203 18-Apr-2011 16:24 Send private message

Thanks Maverick, so helpful to have updates posted here (it was the first place I looked) :)




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  Reply # 460210 18-Apr-2011 16:31 Send private message

kiwitrc: What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.


definitely option 2 Smile




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  Reply # 460216 18-Apr-2011 16:36 Send private message

maverick:
kiwitrc: What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.


definitely option 2 Smile


I guess the first one is a ZIP trunk service.

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  Reply # 460222 18-Apr-2011 16:46 Send private message

maverick:
Zeon: Had MAJOR DVX problems this morning - thought it was us =p


There were no issues this morning Jonathan all should have been fine. what issues did you have ?


We are having problemsw tih our trunks suddenly dropping registration today. here is what I see in my log:


[2011-04-18 10:22:25] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6986)
[2011-04-18 10:22:26] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6986)
[2011-04-18 10:22:45] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6987)
[2011-04-18 10:22:46] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6987)
[2011-04-18 10:23:05] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6988)
[2011-04-18 10:23:06] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6988)
[2011-04-18 10:23:25] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6989)
[2011-04-18 10:23:26] NOTICE[3850] chan_sip.c: -- Registration for '[email protected]' timed out, trying again (Attempt #6989)
 

I'll restart Trixbox and it will work for about 20mins then the trunks lose registrations and "sip show peers" says "unreachable".







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  Reply # 460257 18-Apr-2011 18:26 Send private message

Nothing that we are aware of with this did this just start this morning ?, drop me the details of your trunk, if you see this again drop me a pm straight away and I will see what is happening, it sounds like your not seeing the Okay messages




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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