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209 posts

Master Geek
+1 received by user: 1

Topic # 94013 4-Dec-2011 12:31 Send private message


We are just about to move house and I have tried to update my address at '' and whilst it saves the changes in the "emergency services" update now section, my dashboard still has our old address.  Can I change this online (if so, how) or do I need to call VFX?



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3594 posts

Uber Geek
+1 received by user: 79


  Reply # 553827 5-Dec-2011 06:21 Send private message

Not sure which part you are referring to, best bet just ring into to support and they can help you out

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink



209 posts

Master Geek
+1 received by user: 1

  Reply # 553835 5-Dec-2011 07:34 Send private message

Will give them a call later today. If you login to the viewbill screen you will see what I am talking about.


263 posts

Ultimate Geek
+1 received by user: 26

  Reply # 554053 5-Dec-2011 14:21 Send private message

The address under viewbill is just for emergency purposes, if you're wanting to change your service to another address, please ring Customer Care on 0800 123 123 , option 1 and they will get it done.

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