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894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 617830 1-May-2012 10:17 Send private message

cws82us: I rebooted my Linksys and was thinking it was my pc cannot login to some pages so i rebooted pc and rebooted modem and modem cannot connect.


Yes. This is due to the above listed issue. Also please do not post in this topic as it is for offical outages only.

Thanks,
Joe.




44 posts

Geek

Trusted

  Reply # 619203 4-May-2012 08:02 Send private message

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

BROWSING ISSUES: Nationwide.

We are currently having issues with browsing affecting all customers.

We hope to have this resolved ASAP.

Thanks,
Joe.

:::UPDATE:::

This is now partly resolved:
Currently only affecting:

Dunedin
Timaru
and parts of Auckland

Ref #: 4185086

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]




Joe M.
Slingshot Technical Centre Manager

4 posts

Wannabe Geek


  Reply # 619218 4-May-2012 08:20 Send private message

Hi, i haven't had PPP link since last night. is there a known fault regarding this?
Cheers.
(north shore, auckland)

44 posts

Geek

Trusted

  Reply # 619227 4-May-2012 08:30 Send private message

Frink: Hi, i haven't had PPP link since last night. is there a known fault regarding this?
Cheers.
(north shore, auckland)


It is possiable, Is if working now?? service is fully restored.
 
If not please post a new topic or PM me or Slingshot rather than posting on here.

Thanks,
Joe.




Joe M.
Slingshot Technical Centre Manager



894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 619420 4-May-2012 11:56 Send private message

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

PPP issues:Nationwide

We are currently having issues with browsing affecting some customers.

We hope to have this resolved ASAP.

Thanks,
Ben

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]




44 posts

Geek

Trusted

  Reply # 633198 31-May-2012 10:47 Send private message

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]] 


SPEED ISSUES - Canterbury region.

People in the Canterbury region may be getting slow speeds currently.

A fix for this is scheduled for 12th June.

Sorry for the inconvenience.


[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]] 




Joe M.
Slingshot Technical Centre Manager

7 posts

Wannabe Geek


  Reply # 635364 4-Jun-2012 10:50 Send private message

Hi is anyone having internet access issues this morning. I have router dsl sync but no internet gateway access. Rebooted router but no change. Slingshot customer services closed today so can not lot call.

7 posts

Wannabe Geek


  Reply # 635798 5-Jun-2012 08:03 Send private message

Internet Gateway magically reapeared at about 19:30hrs yesterday and all working fine now.

44 posts

Geek

Trusted

  Reply # 635801 5-Jun-2012 08:19 Send private message

jhaywood: Internet Gateway magically reapeared at about 19:30hrs yesterday and all working fine now.


This is for OFFICIAL OUTAGES only.

As mentioned many times here if you have an issue start a new trend otherwise people have to read through post after post of irrelevant rubbish to find out if there is an outage in their area etc.

Thanks,
Joe.




Joe M.
Slingshot Technical Centre Manager



894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 786712 25-Mar-2013 15:19 Send private message

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

Hi guys,

Currently some customers may be experiencing a problem with their internet connection, homeline connection and toll calling on the better network. Our apologies for the interuption! We are working to resolve this as soon as humanly possible!

We will keep you up to date with regards to any progress being made.

EDIT:  This has been completely resolved.  If anything changes, we will let you know as soon as the information arises.

Thanks!
David

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]






894 posts

Ultimate Geek
+1 received by user: 37

Trusted
Slingshot

  Reply # 826543 27-May-2013 18:27 Send private message

“Some broadband customers nation wide may be experiencing difficulty connecting, we apologise for any inconvenience caused and will update this message once resolved.”




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