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Topic # 34072 17-May-2009 23:33 Send private message

I received this email from 2 Degree's this week.



Obviously they have been having issues.
I can confirm that as at posting 2talk, Vodafone, Call plus, Telecom and Telstraclear
It does not currently work from WxC (Edit: Now working).




Hmmmm

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  Reply # 216703 21-May-2009 15:35 Send private message

Good thing they are being proactive about it - vodafone did absolutly nothing when they bought out the abortion of 0210xxx xxxx numbers which lead to many problems for people that got those in a new prepaid connection pack.




Richard rich.ms

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  Reply # 217710 25-May-2009 15:01 Send private message

Thanx for the heads up. Have added it to our ARS tables and tested,,




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Old3eyes

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  Reply # 217946 26-May-2009 11:03 Send private message

Hi Geekzoners

Thanks for raising the profile of this issue. We would really appreciate everyone's help in updating systems across NZ to deal with our new 022 number range. There are two main areas where we are focusing:

1) PABX (office phone) systems - these may not be set up to allow calls to 022 - please call 022 022 TEST (022 0228378) to check this problem
2) Customer/supplier/business contact database systems (or any other application that uses or stores mobile phone numbers) - these will often not permit mobile numbers to be entered with an 022 prefix.

The correct format of the 022 number range is 022 xxx xxxx i.e. 022 + 7 digits, across all subranges. If you are responsible for, or use, any systems that fall into the above categories, we would like to ask if you can test to see if the 022 prefix is properly supported. If not, please raise the issue through the appropriate support channel for that system, as unfortunately there is very little we at 2degrees can do about this other than publicise the problem. As noted in the email we sent out (above) the "official" reference for the opening of the 022 range is the NAD website.

Thanks for everyone's help!

[Mod (N8): Fixed punctuation copy-paste errors]




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  Reply # 222269 6-Jun-2009 16:38 Send private message

I've added this to the dialplan on my SPA942 and SPA2102 (Connected directly to 2talk) but I get as far as 'Session Progress' on the screen and nothing happens.

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  Reply # 225590 16-Jun-2009 13:47 Send private message

Still having 022 problems...

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  Reply # 225736 17-Jun-2009 07:16 Send private message

adamj: I've added this to the dialplan on my SPA942 and SPA2102 (Connected directly to 2talk) but I get as far as 'Session Progress' on the screen and nothing happens.


Don't forget 2talk also need to be able to cope with 022. Probably worthwhile poking them too. We recently sent out a lot (hundreds if not thousands) of letters to various organisations to get the word out as far as possible.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

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  Reply # 225760 17-Jun-2009 09:38 Send private message

SaltyNZ:
adamj: I've added this to the dialplan on my SPA942 and SPA2102 (Connected directly to 2talk) but I get as far as 'Session Progress' on the screen and nothing happens.


Don't forget 2talk also need to be able to cope with 022. Probably worthwhile poking them too. We recently sent out a lot (hundreds if not thousands) of letters to various organisations to get the word out as far as possible.


It works now, so they obviously fixed whatever it was at their end

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