OFFICIAL: Snaps VDSL2 Promo is up!

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200 posts

Master Geek

Reply # 641755 16-Jun-2012 12:10
As Napster said, You are best to remove everything as much as possible and just run on jackpoint. My setup was like that to start with and I was loosing 20mbit sync by having all the other jackpoints connected so go figure :P

SamF

924 posts

Ultimate Geek

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Reply # 641757 16-Jun-2012 12:18
Weird! You'd think since they are 'open circuit' that it would make no difference! May be the master jack has some closed circuitry on the line by default? So, short of actually physically running new wires to the ADSL jack, is there any other way to isolate it?

AviZ

214 posts

Master Geek
Inactive user

Reply # 641762 16-Jun-2012 12:40
McGee: As Napster said, You are best to remove everything as much as possible and just run on jackpoint. My setup was like that to start with and I was loosing 20mbit sync by having all the other jackpoints connected so go figure :P think of it like water going through pipes if all pipes are connected water flows through all of them making the flow less where you want it. having a direct pipe and flow you have maximum amount of water, not at a loss.

nickb800

1185 posts

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Reply # 641765 16-Jun-2012 12:47
Its the 'stub' effect, wherby the signal comes into your modem, but also heads down the line to the other jackpoints in your house, then gets bounced back down the line and picked up by your modem again, 'confusing' your modem. (obviously a massive simplification) Check out this thread, it covers all of these wiring/line issues, why splitters are awesome, as well as how-tos on installing splitters http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=96226&page_no=1

SamF

924 posts

Ultimate Geek

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Reply # 641766 16-Jun-2012 12:54
So if I install a splitter I'd still have to run a new set of wires to the ADSL jack right?

AviZ

214 posts

Master Geek
Inactive user

Reply # 641771 16-Jun-2012 13:01
SamF: So if I install a splitter I'd still have to run a new set of wires to the ADSL jack right? you should have 2 pairs of wires. normally you use a single pair so no you wont have to run a new cable.

SamF

924 posts

Ultimate Geek

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Reply # 641773 16-Jun-2012 13:03
Won't both pairs already be connected to all jacks in the house tho?

McGee

200 posts

Master Geek

Reply # 641774 16-Jun-2012 13:04
SamF: So if I install a splitter I'd still have to run a new set of wires to the ADSL jack right? If you're going naked just find where the master jack or termination demarc is chop it off there then get some cat5e / 6 if you're really fussy and join onto the main feed. Then stick a RJ11 / RJ45 on the other end and you're away laughing.

old3eyes

4178 posts

Uber Geek

Subscriber

Reply # 641781 16-Jun-2012 13:30
RalphFromSnap: Additional Terms and Conditions apply VDSL Upgrade fee - $25 including GST for @Home plans (Total $25.00) - $25 excluding GST for @Work plans (Total $28.75) Contract term is 24 months; an early termination fee of $150 will apply if connection is discontinued at any point prior to 24 months. Wiring may be required; additional charges will apply and will be advised on application. Normal Snap Terms and Conditions apply. Shouldn't the ETF be based on the percentage of months remaining. Say I go to 21 months I would be pissed at having to pay $150 as I as near the end of my contract.. Regards, Old3eyes

richms

8899 posts

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Reply # 641793 16-Jun-2012 13:55
old3eyes: \ Shouldn't the ETF be based on the percentage of months remaining. Say I go to 21 months I would be pissed at having to pay $150 as I as near the end of my contract.. Dont know of any other ISPs prorating it, and even at the $150 thats more than covered the router discount. Richard rich.ms

sbiddle

16853 posts

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Biddle Corp

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Reply # 642012 17-Jun-2012 09:44
At the end of the day VDSL2 reguires a master filter. End of story. It doesn't matter whether you have a naked or clothed connection. Even a naked connection with no POTS won't overcome the reflections on the line caused by multiple jackpoints which will affect your sync speed. The only exception to this is if you're wiring your modem into a single jackpoint at the demarc and eliminate all other wiring. IMHO any ISP that's selling VDSL2 without making this very clear to customers and only allowing a full install is going to face massive support issues, it's not a path I would want to be going down. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

richms

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Reply # 642108 17-Jun-2012 14:33
Guy asked about number of jacks when I called to get it underway Richard rich.ms

vexxxboy

1194 posts

Uber Geek

Reply # 642389 18-Jun-2012 10:19
ok just found out what the wiring charge is for , its not for a splitter, its to put a new phone line in running just vdsl and the other line for the phone. Chorus turned up this morning and told me he was here to install new line and broadband, news to me as i told him i thought it was a splitter he was installing to get vdsl. News to him because he told me you dont need a splitter for what he was going to do. So he left because he didnt have an order to do a splitter and i rang Snap to find out what happened. According to Snap the chorus guy was correct and this is what the $400 covers, a new phone line. so it looks like the first guy i spoke to didnt quite know what the fee covered and got everyone confused. so now i have to wait for chorus to get back to me.

sbiddle

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Biddle Corp

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Reply # 642416 18-Jun-2012 10:59
vexxxboy: ok just found out what the wiring charge is for , its not for a splitter, its to put a new phone line in running just vdsl and the other line for the phone. Chorus turned up this morning and told me he was here to install new line and broadband, news to me as i told him i thought it was a splitter he was installing to get vdsl. News to him because he told me you dont need a splitter for what he was going to do. So he left because he didnt have an order to do a splitter and i rang Snap to find out what happened. According to Snap the chorus guy was correct and this is what the $400 covers, a new phone line. so it looks like the first guy i spoke to didnt quite know what the fee covered and got everyone confused. so now i have to wait for chorus to get back to me. Aren't Snap only doing Naked VDSL2? If so this is perfectly normal as they'll need to provision a new connection on a 2nd pair into your home complete with new jackpoint. Simply installing a master filter isn't going to do anything. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

SamF

924 posts

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Reply # 642470 18-Jun-2012 12:29
sbiddle:Aren't Snap only doing Naked VDSL2? If so this is perfectly normal as they'll need to provision a new connection on a 2nd pair into your home complete with new jackpoint. Simply installing a master filter isn't going to do anything. But wait... but didn't you say: sbiddle: At the end of the day VDSL2 reguires a master filter. End of story. It doesn't matter whether you have a naked or clothed connection. Am I missing something? I'm confused! :/ Isn't the point of a splitter to avoid having to install a new physical line?

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