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757 posts

Ultimate Geek
+1 received by user: 19


Topic # 105153 28-Jun-2012 07:02 Send private message

Internet seems extremely slow atm... nearly 100ms ping to Auckland speedtest servers and total bandwidth seems to be about 250 KB/s or perhaps less.

Am getting occasional 400 Bad Requests with pinkish backgrounds in the modem back-end but sync stats appear normal

Could it be my modem going bad? It's a Netcomm NB6Plus4Wn and it also likes to crash/restart when I overload it with torrent connections or loading many various tabs


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703 posts

Ultimate Geek
+1 received by user: 148

Trusted
Snap Internet

  Reply # 647365 28-Jun-2012 07:18 Send private message

If you could message me your username I will have a look into your connection from our end for you!




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator





757 posts

Ultimate Geek
+1 received by user: 19


  Reply # 647800 28-Jun-2012 20:12 Send private message

^ PMd

Fairly sure it's the modem/router, it's annoying with it choking on torrents and barely being able to support a bunch of devices over wireless so will likely pick up a new one this weekend

703 posts

Ultimate Geek
+1 received by user: 148

Trusted
Snap Internet

  Reply # 647963 29-Jun-2012 07:56 Send private message

It looks like this will be your modem. Your line looks really good, low attenuation, high sync rates. Your address is actually positive for VDSL if you wanted to look into that!





Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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