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202 posts

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  Reply # 667696 5-Aug-2012 10:00 Send private message

I want 1Gb internet lol.

At Auckmageddon Lan and this is the speeds.



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  Reply # 667726 5-Aug-2012 11:22 Send private message

Napster: I want 1Gb internet lol.

At Auckmageddon Lan and this is the speeds.




There is wholesale pricing available for 1gbit on UFB, just none of the ISPs have plans to offer that, as least residentially. I'm sure some will get around to offering 1gbit eventually.


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  Reply # 667733 5-Aug-2012 11:36 Send private message

Elpie:

I very nearly got caught out. I was just completing the checkout details when I decided to check the FAQ's.

Q: Can I move house without breaking my UFB contract?A: Unfortunately not, as this is a brand new service and not available in all areas the contract term applies to that specific connection.

This needs to be specified in the information about the plans, not buried in the FAQ's. 

So, if I am reading this right, if I move house within the period of the contract, even if I am moving to a house with UFB, I would have to cancel the first contract, pay out the penalty, then start a new contract?



The new contract and being charged to break it is the norm for ADSL connections with all ISPs I have delt with in the past. Some have allowed you to move the contract and extend it by another 12 months if you wanted to get the free install at the new place.

IMO if you are breaking the contract by moving then you should be up for the contract break penalties.




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  Reply # 667737 5-Aug-2012 11:44 Send private message

kyhwana2:
Napster: I want 1Gb internet lol.

At Auckmageddon Lan and this is the speeds.




There is wholesale pricing available for 1gbit on UFB, just none of the ISPs have plans to offer that, as least residentially. I'm sure some will get around to offering 1gbit eventually.



Considering (off the top my head) you're looking at somewhere in the ballpark of $3000 per month in wholesale and handover costs to the ISP before any bandwidth costs are factored in I don't think there will be too much interest from residential users in the short term!


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  Reply # 667739 5-Aug-2012 11:52 Send private message

It was really whacked pricing what I read. Cheaper to get 10 100 meg connections than a gig by a loooooooooong way.




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  Reply # 667743 5-Aug-2012 11:57 Send private message

richms: It was really whacked pricing what I read. Cheaper to get 10 100 meg connections than a gig by a loooooooooong way.


But a 1Gbps connection is P2P and therefore requires a CIR to be purchased, in this case 1Gbps. This will cost you $1000 per month for this alone. Standard GPON connections don't have a 100Mbps CIR, and a 100Mbps GPON connection with 100Mbps CIR will cost you the same price as a P2P 100Mbps connection with 100Mbps CIR so you can't directly compare buying 10 x 100Mbps GPON 10Mbps CIR connections with a 1Gbps P2P one.


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  Reply # 667762 5-Aug-2012 12:48 Send private message

Go button doesn't become active for me, have tried IE and Firefox. Gave up after that.

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  Reply # 667764 5-Aug-2012 12:54 Send private message

jtbthatsme: Does a second pipeline into NZ not allow for these things too??? As there would be less strain on the SCE. VOIP is something i've been using for years and is a low data use item and can and has been delivered by at least 1 company at carrier grade level (borrowed this from several VOIP discussions regarding WXC) so again low users do not get a lot of gain from UFB at all.

You mention High Def Video umm i'm quite sure HD Video downloading or streaming makes for a quite high amount of data again not something that is taken into account with the UFB offerings to date.

Companies productivity could also be increased by video conferencing as well between several offices again over time using a significant amount of data so it's not just a thinking of myself scenario here many people would be thinking the caps are low it's supposed to be moving with the times and allowing people (whether it's business or personal) to be able to use their connections how they want to and with limiting restrictive caps this is not how UFB works out. It just serves those who can afford to pay premium prices. As for upload speeds there's quite a few options for 10Mbits upload speeds VDSL, Telstraclear for example.

Lets talk about businiesses you're absolutely right that they want better experiences too maybe the bulk of them would like to use cloud computing for regular backups (more data) instead of using other methods like a external hard drive in the office or similar it all boils down to data use. Just because mum, dad and the grandparents may only send a few emails here and there. A lot of people and businesses could all have better experiences with better data caps better for business and end users because it results in exactly what it was marketed as enabling people and businesses to use it how they want.


International bandwidth is a small aprt of the equation, CIR costs for UFB, national backhaul, phone support and tail access are probably the biggest costs byt a long way for the ISP. The CIR cost is probably going to be the biggest problem since it's set in stone price wise and data caps will naturally increase.





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  Reply # 667767 5-Aug-2012 13:10 Send private message

Lurch: Go button doesn't become active for me, have tried IE and Firefox. Gave up after that.


You have to select yor address first :)

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  Reply # 667773 5-Aug-2012 13:24 Send private message

richms:
Elpie:

I very nearly got caught out. I was just completing the checkout details when I decided to check the FAQ's.

Q: Can I move house without breaking my UFB contract?A: Unfortunately not, as this is a brand new service and not available in all areas the contract term applies to that specific connection.

This needs to be specified in the information about the plans, not buried in the FAQ's. 

So, if I am reading this right, if I move house within the period of the contract, even if I am moving to a house with UFB, I would have to cancel the first contract, pay out the penalty, then start a new contract?



The new contract and being charged to break it is the norm for ADSL connections with all ISPs I have delt with in the past. Some have allowed you to move the contract and extend it by another 12 months if you wanted to get the free install at the new place.

IMO if you are breaking the contract by moving then you should be up for the contract break penalties.


I've never before had a contract broken by simply moving to a new address. I make the contract, my house doesn't. Every other contract I've had where initial connection was included simply carried over at the new address. The only condition was that I was responsible for the second or third wiring. 

With UFB, it makes sense that the contract will be broken if someone moves to a house where UFB is not available. However, if UFB is available then there is no need for services to be interrupted. 

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  Reply # 667776 5-Aug-2012 13:33 Send private message

Elpie:
With UFB, it makes sense that the contract will be broken if someone moves to a house where UFB is not available. However, if UFB is available then there is no need for services to be interrupted. 


You mean if UFB is _already installed_. If it's available but not installed, there's a big expensive install that needs to be done :)


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  Reply # 667816 5-Aug-2012 16:03 Send private message

kyhwana2:
Elpie:
With UFB, it makes sense that the contract will be broken if someone moves to a house where UFB is not available. However, if UFB is available then there is no need for services to be interrupted. 


You mean if UFB is _already installed_. If it's available but not installed, there's a big expensive install that needs to be done :)



It's not necessarily expensive but surely it makes sense that if a contract specifies that it offers one install then its up to the person who signed the contract to arrange any future installs if they move? 

Eg. If I sign now and move in 3 months to an area that has UFB (installed or otherwise) I should be able to keep the same contract as long as UFB is installed. If that means I have to arrange the second installation it should be my choice as to whether I pay out the original contract and start a new one, or not. 

If I sell my house to someone who wants to take over the contract and keep a UFB service running, I should be able to transfer the contract to them. 

If I sell here and buy a house that has an existing UFB connection it surely doesn't affect the ISP if my contact continues? 

I just don't get why contracts have to be cancelled and paid out, then started again. 

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  Reply # 667882 5-Aug-2012 18:28 Send private message

Because you are breaking the contract. simple as that. Its not the ISPs fault that you are relocating so your decision to relocate shouldnt concern them.




Richard rich.ms

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  Reply # 668021 5-Aug-2012 22:41 Send private message

richms: Because you are breaking the contract. simple as that. Its not the ISPs fault that you are relocating so your decision to relocate shouldnt concern them.


I respectfully disagree. FAQ's do not form part of the contract. I stand by my claim that Snap needs to spell this out in the sign-up forms, not just in FAQ's. Nowhere in the terms or on the signup form does it say that the contract is tied to the installation address therefore it would be Snap breaking the contract, not me, if I had signed up. 

If people sign the contract under the current terms it could lead to interesting legal discussions if they move house within the terms of that contract. 

It doesn't affect me as after seeing the FAQ I decided not to go with UFB. 

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  Reply # 668023 5-Aug-2012 22:44 Send private message

If you can get UFB, you can likely get VDSL, a very capable and suitable replacement.

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