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723 posts

Ultimate Geek
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Snap Internet

Topic # 86618 10-Jul-2011 11:13 Send private message

Hi All,

Just an update for our North Island ADSL2+ Broadband customers.

We are in the process of transitioning ADSL2 customers in the North Island over to terminate directly in areas throughout the North Island instead of just Christchurch.  All ADSL2 connections will be automatically switched to new handovers, and upon re-authentication from Monday morning onwards - most of your data will no longer go via Christchurch...generally this should happen by itself, or if you like, you can just restart your DSL router to make the change manually.

Any connections that haven't moved over by this Friday 15th, will be forced to re-authenticate, which should only take a few seconds, however some routers may still need to be rebooted.

Just to reemphasize, this is for ADSL2+ connections only, ADSL1 connections are not affected at this time.

This shouldn't cause any disruptions but please call us on 0800 276 232 if you come across any issues.







Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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3035 posts

Uber Geek
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  Reply # 491623 10-Jul-2011 12:37 Send private message

Oh good news for Snap users! Where abouts are you running your equipment in Auckland?





7777 posts

Uber Geek
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  Reply # 491727 10-Jul-2011 18:56 Send private message

Cool that puts Snap back into consideration for gamers in the north island

11361 posts

Uber Geek
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  Reply # 491768 10-Jul-2011 21:28 Send private message

If I join on naked dsl now would it go straight onto the new handover?

Also whats the deal on extra data? Best I can see on the site is an extra 100 gigs for $80. Where is the details of the extra blocks I can buy during the month, and do they roll over like the current junk ISP I am on that is throttling my rsync over ssh down to 6.8kB/sec, or do I need to use them up within the month bought so leading to wasteage at the end of the month, and do they autopurchase or do I have the internet break till I can login to top it up?




Richard rich.ms

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  Reply # 491824 11-Jul-2011 00:07 Send private message

Zeon: Oh good news for Snap users! Where abouts are you running your equipment in Auckland?


Level 48 of a tall structure in the middle of town. It's been sitting there for a while now, saw it mid/late last year. 

26 posts

Geek


  Reply # 491835 11-Jul-2011 07:20 Send private message

If you want to force the switch and you're in the North Island - restart your modem and report back.

65 posts

Master Geek


  Reply # 491845 11-Jul-2011 07:46 Send private message

IIIIIIIIIIIIIIT'S ALIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIVE!!

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  Reply # 491941 11-Jul-2011 11:10 Send private message

insane:
Zeon: Oh good news for Snap users! Where abouts are you running your equipment in Auckland?


Level 48 of a tall structure in the middle of town. It's been sitting there for a while now, saw it mid/late last year. 


Ye old giant hypodermic needle in the sky 

4 posts

Wannabe Geek


  Reply # 491958 11-Jul-2011 11:40 Send private message

Ahh mean!!!  I was just about to leave Snap and try my luck with an Evil Corporate Empire due to Snap's rubbishy Auckland speeds...  Rebooting modem now... =)
 

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  Reply # 491965 11-Jul-2011 11:59 Send private message

sluggy: Ahh mean!!!  I was just about to leave Snap and try my luck with an Evil Corporate Empire due to Snap's rubbishy Auckland speeds...  Rebooting modem now... =)
 


Let us know how it goes.. 

4 posts

Wannabe Geek


  Reply # 492015 11-Jul-2011 12:51 Send private message

Before switching to Snap:

 

Before rebooting modem today (Chch handover?):



After rebooting modem (Auckland handover??):






78 posts

Master Geek
+1 received by user: 23


  Reply # 492048 11-Jul-2011 13:41 Send private message

Before rebooting the modem:




After reboot:







These tests were made from Hamilton so we could probably expect lower pings from Auckland connections.

Good work Snap, please keep it this way :)

181 posts

Master Geek


  Reply # 493448 14-Jul-2011 17:54 Send private message

Hi people:

Has the handover change happen fow Wellington yet? I noticed that my connection seem to be very bad these last few days, and if anything my latency has almost doubled!

Does anyone know if and when Wellington will be cutover to the Auckland hadover?

Cheers

1703 posts

Uber Geek
+1 received by user: 179


  Reply # 493486 14-Jul-2011 19:29 Send private message

not sure why but ever since the handover , i kept getting told im on the east cape of South Africa. Google News is the worse , wish i knew why

65 posts

Master Geek


  Reply # 493490 14-Jul-2011 19:39 Send private message

I keep getting told i'm in wellington (speedtest etc), even the "Find girls in X city your ip address is tracked to!" adds have switched from Chch to Welly

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  Reply # 493531 14-Jul-2011 22:17 Send private message

When I have the VPN up I get ads I cant understand with the same girls in them. Who do they think they are fooling!!!




Richard rich.ms

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