WXC Communications retain IAG voice/call centre business and win AMI Insurance

WXC Communications has successfully retained the voice services contract with leading Insurance company IAG NZ, and in the process has won the AMI Insurance voice services business.

WXC Communications has been the provider of SIP voice services to IAG NZ for the past 4 years, successfully delivering IAG NZ robust and reliable IP connectivity and best of breed management and reporting capability tailored on their unique business requirements.

WXC CEO, Glenn Johnstone acknowledges the responsibility of supporting one of NZ’s leading insurance businesses “WXC appreciates that IAG rely heavily on our services and capability, and we are proud to be able to consistently deliver on this expectation. We have a trusted partnership with IAG”.

The IAG win allows WXC to extend these value added services to the IAG NZ subsidiary, AMI Insurance. IAG NZ CIO, Kevin Angland states: “WXC has time and again proven their ability to support IAGs business through the provision of best of breed SIP capability. WXC understand our business and successfully tailor their services to meet our unique business needs. The inclusion of the AMI Insurance business reflects our complete trust in WXC as a true business partner.”