Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Spark gives back savings after Commerce Commission decision
Posted on 1-Mar-2016 11:25 | Tags Filed under: News



From today, Spark will be returning savings to customers from price increases last year, following a Commerce Commission decision not to backdate higher Chorus lines charges. This will benefit eligible home and business customers who are on affected Spark broadband and landline-only plans.

 

Home broadband customers will be able to go online to get their savings as a $33 account credit on their monthly bill, a six months’ data upgrade to their broadband plan (worth from $60) or make a $33 donation to a cause of their choice on Givealittle, and Home landline-only customers will receive a $33 account credit. The $33 equates to the net savings to Spark from the Commerce Commission decision.   

 

Jason Paris, CEO of Spark Home, Mobile and Business said: “We put up our prices in February last year after the Commerce Commission threatened to backdate higher Chorus charges from the previous December.

 

“At the time, we said that if there was no backdating, we would do the right thing and return savings where we could to our customers. While most broadband retailers increased their prices around the same time, to our knowledge we are the only retailer who is now giving back to customers.”

 

In December 2015, the Commerce Commission increased Chorus lines charges by even more than previously indicated – which prompted further increases in Spark’s retail prices from February this year – but it stopped short of backdating the higher charges by 12 months or more.

 

“In recent weeks, Chorus and other industry players have confirmed they will not appeal the Commerce Commission’s final decision, and this certainty now means we can follow through on our commitment to return savings to our customers.”

 

From today, Spark is informing all affected customers directly through their bill to let them know what they are eligible for and, in the case of broadband customers, how to go online and choose their savings option.

 

“We’re really pleased we can offer broadband customers a range of choices in how they get their savings and it will only take a few quick minutes to go online and make their selection,” said Paris.

 

Chorus line charges make up more than half what most New Zealanders pay for their broadband or landline services.

 




comments powered by Disqus




Trending now »

Hot discussions in our forums right now:

Netflix and Spark agreement
Created by freitasm, last reply by tdgeek on 27-Feb-2017 21:18 (33 replies)
Pages... 2 3


The President Of The USA: Donald Trump
Created by TimA, last reply by Fred99 on 28-Feb-2017 00:06 (3363 replies)
Pages... 223 224 225


Best way to network my computers
Created by Rikkitic, last reply by Rikkitic on 24-Feb-2017 11:24 (75 replies)
Pages... 3 4 5


Vodafone / SKY merger
Created by wingbat45, last reply by Rikkitic on 27-Feb-2017 11:22 (138 replies)
Pages... 8 9 10


US citizens can buy grenade launchers
Created by kingdragonfly, last reply by Geektastic on 27-Feb-2017 22:15 (28 replies)
Pages... 2


Did Chorus Increase its Layer 2 speed ?
Created by Mikek, last reply by darylblake on 24-Feb-2017 22:46 (14 replies)

I paid the wrong Bank Account, what can I do - advice wanted?
Created by harlansmart, last reply by joker97 on 27-Feb-2017 19:48 (54 replies)
Pages... 2 3 4


Geekzone ads are out of control
Created by 1101, last reply by andrewNZ on 25-Feb-2017 22:25 (66 replies)
Pages... 3 4 5